On April 29th, I sent them an email saying, "It has been 6 weeks. Any news on my holster?" They sent me the following reply:
That effectively pushes production back to 8 weeks from ordering date.Dear Mr. Annoyed Man,
Apologies on the delay in getting your order shipped out. We had been shipping orders within the quoted 4-6 weeks, however due to an increase in orders and some rainy days (unusual for us), we are running about 10 (working) days behind (emphasis theirs). Your order was originally scheduled to be shipped this week, but unfortunately we will be unable to ship your order until the end of the next week.
Once again, we do apologize for the delay and do appreciate your patience.
Best regards,
Rachel
Today, a week later, I received another email:
That pushes things back to 9 weeks from date of order.Dear Mr. Annoyed Man,
Apologies on the delay in getting your order shipped out to you. We had been shipping orders within the quoted 4-6 weeks, however due to an increase in orders and some *rainy days (unusual for us), we are running behind by about 2 weeks. Your order was originally scheduled to be shipped out this week, but unfortunately, we will be unable to ship your order for 2 more weeks (emphasis mine).
Once again, we do apologize for the delay and we do appreciate your patience!
Best regards,
Rachel Kirkpatrick
*rainy days- One of the steps in creating your holster is the molding process. When the holsters are being molded, they are set out in the sun to dry. In late March and early April, we had quite a few rainy days and therefore could not place the holsters out to dry which has created a backlog and therefore delaying the shipment of all orders. Sorry.
I understand that they can't do anything about weather delays, but it does seem to me that they've bitten off a bit more than they can chew when it comes to accepting new orders. On their their website, they continue to say a 4-6 week delivery. On the other hand, if I were in their shoes, I wouldn't turn orders away either. That said, it is also pretty annoying to the be on the receiving end of those delays. All I wanted was a well-made holster, that nobody was going to see because it's concealed, and that is likely going to get dinged up from lots of use. I've always been able to get pretty much what I wanted from vendors like Galco and Desantis, and this was my second foray into buying from a small custom maker — a holster purchased from DM Bullard being the first — and I've never experienced this kind of changing delays before. When I bought my shoulder rig from Galco, I had to wait on it because they were out of stock, but I actually received the product a week or two in advance of when they said they would deliver it. So color me mildly frustrated this time around.
The price on this holster is pretty decent for a well-made holster — $74.00. Like I said, this is a working holster, not a BBQ rig. Does anybody else have experience with this particular holster maker, and if so, were you satisfied with the product, and did you experience this kind of moving delivery deadline?
