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CompVest wrote:Great ending to a long story! It is good to hear of a company taking care of its customer so well.
RPB wrote:CompVest wrote:Great ending to a long story! It is good to hear of a company taking care of its customer so well.
TRUE. Hobie learned that in the Kayak business, by taking better care of customers than they even "had to"
Hopefully, Diamondback will keep that customer care model and continue to grow and prosper too. .... I just wish some other businesses learned to take care of customers.
adam71176 wrote:RPB wrote:CompVest wrote:Great ending to a long story! It is good to hear of a company taking care of its customer so well.
TRUE. Hobie learned that in the Kayak business, by taking better care of customers than they even "had to"
Hopefully, Diamondback will keep that customer care model and continue to grow and prosper too. .... I just wish some other businesses learned to take care of customers.
Supposedly Kel-Tec used to have such good service when they were new, but now a days I think they have so many defective products they have become to overwhelmed to provide good customer care. (This is my personal opinion and that of others I've spoken to).
mr.72 wrote:RPB wrote:I think any manufacturer may have a manufacturing problem or two in the beginning, but I'll stick with what I consider a superior design of my DB380
Snapping the trigger bar every couple of hundred rounds does indeed sound like a major problem and without an explanation that reveals a sensible defect in the particular pistol and assurance that it is properly fixed, I would be quite skeptical of the repaired gun. But overall if they can work out the design in that form-factor, I think the DB looks like a really solid contender.
vinnier6 wrote:why would anyone use a .380 as a self defense round....too small, get a bigger bullet....

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