DPS Processing Times

CHL discussions that do not fit into more specific topics

Moderators: carlson1, Charles L. Cotton, longtooth

How long did it take for DPS to process your new or renewal CHL?

New CHL - 60 days or less
422
48%
New CHL - 61 to 70 days
56
6%
New CHL - 71 to 85 days
60
7%
New CHL - 86 to 100 days
78
9%
New CHL - 101 to 120 days
50
6%
New CHL - Over 120 days
81
9%
Renewal CHL - 45 days or less
55
6%
Renewal CHL - 46 to 55 days
7
1%
Renewal CHL - 56 to 70 days
16
2%
Renewal CHL - 71 to 85 days
8
1%
Renewal CHL - 86 to 105 days
11
1%
Renewal CHL - Over 105 days
31
4%
 
Total votes : 875

DPS Processing Times

Postby Charles L. Cotton » Wed Mar 12, 2008 10:18 am

A new thread thread is being started so I can have recent information to use in 2009. In addition to posting your processing times, it would be very helpful if you would provide the information requested below. Just copy the "form" and fill in the information. Also, for posts here on the forum just use your screen name. If you would be willing to provide your CHL number, Texas Drivers License No. and real name to me by PM later if needed, please indicate that in response to the question on this point. Anonymous Internet posts and polls don't carry much if any weight in Austin during the legislative session. If we are to change anything about the way applications are processed, we have to have evidence of a problem. The closer we get to the 2009 Legislative Session, the faster DPS is going to turn out CHLs, so I can't wait 4 or 5 months to start gathering data. Please note, the original date of receipt by DPS is meaningless if you left something out, so please provide the date DPS received a complete application; i.e. when you sent in the additional information requested, new fingerprints, new photos, etc. If you didn't send your application by Certified Mail Return Receipt Requested or by Federal Express, you won't have proof of when DPS received it. In this case, please provide the date you mailed it and indicate that next to the date you enter.

Thanks,
Chas.
-------------------------------------------------------------------------

NEW OR RENEWAL:
NAME:
DATE A COMPLETE APPLICATION RECEIVED BY DPS:
DATE LICENSE WAS RECEIVED:
TOTAL NUMBER OF DAYS IN PROCESSING:
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY:
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN:
YOUR CHL NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
YOUR TEXAS DRIVERS LICENSE NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN:
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER:
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Re: DPS Processing Times

Postby Kalrog » Wed Mar 12, 2008 11:04 am

How far back do you want the information? I am up for renewal next year, so it has been quite a while since I went through the process but I'll give you that info if you want it. Even though it isn't very recent. Your call.
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Re: DPS Processing Times

Postby thankGod » Wed Mar 12, 2008 11:22 am

Charles, I will come back to give my input as soon as I have some. Packet was signed for by DPS on 2/5. No PIN as of yet.
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Re: DPS Processing Times

Postby Bodacious » Wed Mar 12, 2008 11:34 am

I don't remember exact Dates.

NEW OR RENEWAL: New
NAME: Emmett Archer
DATE A COMPLETE APPLICATION RECEIVED BY DPS: Mid October of 2007
DATE LICENSE WAS RECEIVED: Mid December 2007
TOTAL NUMBER OF DAYS IN PROCESSING: 64 I think
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY: Yes
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN: Yes, I didn't pay some back taxes on a defunct home business ($20). I got the letter from DPS telling me I needed to pay it, then called them up once I had paid the bill then faxed them proof of payment. I checked on the DPS website the next day and my license was approved. I got it in the mail 3 days later.
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER: Yes
Last edited by Bodacious on Thu Mar 13, 2008 10:57 am, edited 1 time in total.
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Re: DPS Processing Times

Postby Charles L. Cotton » Wed Mar 12, 2008 11:58 am

Kalrog wrote:How far back do you want the information? I am up for renewal next year, so it has been quite a while since I went through the process but I'll give you that info if you want it. Even though it isn't very recent. Your call.


Excellent question! There is no firm date, but I'd like to have processing times from about June 2007 forward. After the legislative sessions are over, things tend to slow down.

Chas.
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Re: DPS Processing Times

Postby Vic303 » Wed Mar 12, 2008 12:03 pm

RENEWAL

NAME: Vic303
DATE A COMPLETE APPLICATION RECEIVED BY DPS: 11/2007
DATE LICENSE WAS RECEIVED:Prior to 12/25/2007
TOTAL NUMBER OF DAYS IN PROCESSING: Less than 45
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY: no
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN:no
YOUR CHL NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]n/a
YOUR TEXAS DRIVERS LICENSE NUMBER: [DON'T PROVIDE IN THE OPEN FORUM] n/a
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN: n/a
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER: n/a
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Re: DPS Processing Times

Postby Wildscar » Wed Mar 12, 2008 12:32 pm

Hope this helps.

Wildscar's Timeline wrote:Time line.
5/29 - Online App Complete
6/9 - CHL Class Completed
6/11 - Packet Sent Certified Mail
6/14 - Recived In Austin.
6/29 - Status changed to Processing Application
7/25 - Application Completed - license issued or certificate active
7/30 - Plastic in hand.


53 days from the day DPS got it till it got in my hand.


PM sent with info you reqested above. Just let me know if you need anything else.
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Re: DPS Processing Times

Postby flintknapper » Wed Mar 12, 2008 12:43 pm

NAME:Flintknapper
DATE A COMPLETE APPLICATION RECEIVED BY DPS:12/05/05
DATE LICENSE WAS RECEIVED:1/19/06
TOTAL NUMBER OF DAYS IN PROCESSING:45
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY:NA
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN:NA
YOUR CHL NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
YOUR TEXAS DRIVERS LICENSE NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN:
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER:YES
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Re: DPS Processing Times

Postby troglodyte » Wed Mar 12, 2008 9:27 pm

Renewals

Mine 72 days
Wife's 104 days (vote cast)
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Re: DPS Processing Times

Postby AndyAg08 » Sun Mar 16, 2008 10:45 am

NEWNO OR RENEWAL: NEW
NAME: AndyAg08
DATE A COMPLETE APPLICATION RECEIVED BY DPS: 1/3/08
DATE LICENSE WAS RECEIVED: 3/13/08
TOTAL NUMBER OF DAYS IN PROCESSING: 69 DAYS
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY: NO
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN: NO
YOUR CHL NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
YOUR TEXAS DRIVERS LICENSE NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN: NO
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER: YES
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Re: DPS Processing Times

Postby RKirby » Sun Mar 16, 2008 5:52 pm

NEW OR RENEWAL:NEW
NAME:RKirby
DATE A COMPLETE APPLICATION RECEIVED BY DPS:2/25/07
DATE LICENSE WAS RECEIVED:3/14/07
TOTAL NUMBER OF DAYS IN PROCESSING:45
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY:yes
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN:missing signature on app
YOUR CHL NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
YOUR TEXAS DRIVERS LICENSE NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN:
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER:Yes

Additional info sent by PM
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Re: DPS Processing Times

Postby function12 » Wed Mar 19, 2008 8:20 pm

NEW OR RENEWAL: New
NAME:function12
DATE A COMPLETE APPLICATION RECEIVED BY DPS:01/08/2008
DATE LICENSE WAS RECEIVED:03/12/2008
TOTAL NUMBER OF DAYS IN PROCESSING:64
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY:No
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN:N/A
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN:N/A
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER:Yes
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Re: DPS Processing Times

Postby J.Estes » Mon Mar 24, 2008 9:48 am

NEW OR RENEWAL: new
NAME:James Estes
DATE A COMPLETE APPLICATION RECEIVED BY DPS: 1/28/08, Payment cleared on 2/4/2008
DATE LICENSE WAS RECEIVED:Not yet recieved. Pin recieved 3/21/2008 and was dated 3/18/2008 by DPS.
TOTAL NUMBER OF DAYS IN PROCESSING: 56 and counting.
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY:No.
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN:No.
YOUR CHL NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
YOUR TEXAS DRIVERS LICENSE NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN:
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER: Yes. Will update information once CHL received.
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Re: DPS Processing Times

Postby Bullitt05 » Thu Mar 27, 2008 7:58 am

NEW OR RENEWAL: New
NAME: Bullitt05
DATE A COMPLETE APPLICATION RECEIVED BY DPS: 1/29/2008 (mailed 1st class mail)
DATE LICENSE WAS RECEIVED: 4/20/08
TOTAL NUMBER OF DAYS IN PROCESSING: 79
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY: No
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN: N/A
YOUR CHL NUMBER: BR549
YOUR TEXAS DRIVERS LICENSE NUMBER: BR549
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN: N/A
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER: Depends

Additional: Online application they charge credit card same day you apply. They have used my money for 102 days.
They started processing the application on 2/21/2008 (called DPS). Online tracking is a placebo.
Last edited by Bullitt05 on Tue Apr 22, 2008 1:37 pm, edited 1 time in total.
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Re: DPS Processing Times

Postby Target1911 » Mon Mar 31, 2008 9:03 pm

NEW OR RENEWAL:New
NAME:K.D. Hedge
DATE A COMPLETE APPLICATION RECEIVED BY DPS:12/11/07
DATE LICENSE WAS RECEIVED:3/28/08
TOTAL NUMBER OF DAYS IN PROCESSING:108
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY:YES...I had 2 delays
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN:I failed to enter 2 dates on my Res. History...DPS questioned 1 passed arrest
YOUR CHL NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
YOUR TEXAS DRIVERS LICENSE NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN:The arrest was for failure to appear for a CITATION for assault by contact (class C mis) DPS said they had to make sure it wasn't for Family Violence
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER:YES
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