Lucky you! I’m glad for you. I also had one since release day. Once the issue happened to me and I read how widespread the issue was, it was really frustrating to find out how Ring/Amazon were handling it.chamberc wrote: ↑Mon Oct 07, 2019 12:19 pmHave had my Ring Pro since release day without issue here in Dallas, facing south. Mechanical chimes work fine.jailbird wrote: ↑Mon Oct 07, 2019 8:34 am Keep in mind that if you go with a Ring Pro and you use hardwired chimes, there is an issue where the Texas heat will kill the LiPo battery in them after 18 months or so. The doorbell itself will keep working, but your hardwired chimes will suddenly stop working. No alert or anything from the app.
There is a lot of information out there (especially Reddit) about this issue and hardware modifications to fix it. Personally I just replaced mine with a Nest Hello which actually includes the wedge in the package. So far it works pretty well, my only gripe is that the “chime” on the phone app is pretty quiet. However it does have new features like face detection, package dropped off/picked up detection, etc.
I’m not trying to knock the Ring Pro at all, just wanted to warn.