I understand your frustration, but in the aspect of 'customer service' I'd kindly suggest replying to their email with a PDF copy of their certificate (with a reminder for them to sign the bottom before uploading to DPS' portal, if your copy doesn't have their signature).
Other than time, this option wouldn't cost you anything, & could net you word of mouth referrals.
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• Page 1 of 1
- by Mike S
- Fri Jun 05, 2020 9:06 am
- Forum: Instructors' Corner
- Topic: Replacing Lost Certificates
- Replies: 11
- Views: 28172
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