TexasCHLforum.com

I have e mailed the rsd site abo ut 3 tomes in the past year and have never received a reply

Attempted the online process 3 times, IE, Chrome and then on Mac with Safari. Nothing worked, getting the error message after the affidavits. Called the regulatory services number and get put on hold, 20 minutes is the longest I could hold so far with nothing. I once inadvertently pushed the number for private investigators, of course a human answers that immediately but cannot help.

So...how long is a reasonable amount of time to hold? 6-8 hours?? Does anyone actually work there?

Now I tried to use the email contact form for regulatory services...and when you click "submit" it also comes back with an error...

What a joke.

I just waited on hold for 20 minutes to hear the line finally start to ring.....and ring....and ring. It then went to a "your call can not be completed as dialed" recording....and hung up!!

Their website is still down, no one can do instructor renewals, online address changes or lost license replacements. It's been down for 2 weeks+. you're wasting your time calling today. Also, they have not yet put the online exam/video thing up yet either.

Well, here it is Oct. 19 and DPS website is still taking me to "ERROR" when I try to renew my Instructor Lic.!
And Yes, I've sent several emails! Its Looking like I will probably send snail mail renewal!
Soooooooooo frustrating!

just talked to CHL on the phone and i was told the website will be back up Fri (23 Oct) so i have my paper forms ready to go and will send them for sure friday or sat if the website is not back up and running correctly

I just heard the fix on the website will happen overnight Friday night (or Saturday am). I was told to try the site Saturday or after. Saturday 10/24/15.

FYI: Was just now (4:00 PM Sunday 10/25) able to renew and pay without the error message.

Yep, mine finally went through today too.

OK, mine finally went through and I was trying to send it to DPS. My scanner scanned in BMP format and the State only accepts PDF. How do I change the BMP to PDF?

Glad someone was able to get through yesterday. However, today I am getting an error message simply trying to go to the link. Guess I will keep trying.......

howdy wrote:OK, mine finally went through and I was trying to send it to DPS. My scanner scanned in BMP format and the State only accepts PDF. How do I change the BMP to PDF?

Download and install a free utility, such as CutePDF Writer. It will install a software only PDF printer in your system (I'm assuming Windows). Open your BMP file and print to this new printer. It will give you a chance to create a filename and where you want to put it.

Went online and made my application about an hour ago, everything went well, no problems.

Paid, printed and submitted. Keeping my fingers crossed!