Kimber customer service

Gun, shooting and equipment discussions unrelated to CHL issues

Moderator: carlson1

Post Reply

Topic author
dhoobler
Senior Member
Posts in topic: 1
Posts: 479
Joined: Mon Feb 25, 2008 2:58 pm
Location: Friendswood, TX

Kimber customer service

#1

Post by dhoobler » Tue Dec 31, 2019 4:20 pm

Back in 2008 I bought a Kimber SS Ultra Carry in .45 ACP. It started ejecting brass in my face. Yesterday I got a pretty good cut in my forehead from a spent round.

I called Kimber customer service today. They want $175.00 to look at it and another $27.50 to ship it back to me. I told them, no thank you. I have bought my last Kimber.
Revolver - An elegant weapon... for a more civilized age.
NRA Endowment Life Member
TSRA Life Member

User avatar

DocV
Senior Member
Posts in topic: 1
Posts: 1109
Joined: Fri Nov 25, 2011 4:29 pm

Re: Kimber customer service

#2

Post by DocV » Tue Dec 31, 2019 6:21 pm

$175 plus shipping is quite a chunk of change. If you have not changed the return spring lately, that is the first place I would go. Followed by extractor tuning if springs did not correct the problem. Followed by a Colt or Springfield hat.
NRA Lifetime Member
I was addicted to the hokey-pokey, but I turned myself around.

User avatar

RPBrown
Senior Member
Posts in topic: 1
Posts: 4648
Joined: Sun Mar 27, 2005 11:56 am
Location: Irving, Texas

Re: Kimber customer service

#3

Post by RPBrown » Tue Dec 31, 2019 6:49 pm

I have owned 2 Kimbers in my life. Both went back to factory several times so I got rid of them and will never own another
NRA-Benefactor Life member
TSRA-Life member
Image

User avatar

03Lightningrocks
Senior Member
Posts in topic: 1
Posts: 9670
Joined: Tue Apr 08, 2008 5:15 pm
Location: DFW area

Re: Kimber customer service

#4

Post by 03Lightningrocks » Tue Dec 31, 2019 6:50 pm

DocV wrote:
Tue Dec 31, 2019 6:21 pm
$175 plus shipping is quite a chunk of change. If you have not changed the return spring lately, that is the first place I would go. Followed by extractor tuning if springs did not correct the problem. Followed by a Colt or Springfield hat.
:iagree: I had a Kimber Raptor that was doing that. I changed the return spring and the problem went away. I do believe it is also referred to as a recoil spring. Two years later it was still working well.

They have them for either style here.
https://www.brownells.com/handgun-parts ... 42353.aspx

User avatar

AndyC
Senior Member
Posts in topic: 1
Posts: 11067
Joined: Sun Aug 12, 2007 12:34 pm
Location: Garland, TX

Re: Kimber customer service

#5

Post by AndyC » Tue Dec 31, 2019 6:58 pm

dhoobler wrote:
Tue Dec 31, 2019 4:20 pm
Back in 2008 I bought a Kimber SS Ultra Carry in .45 ACP. It started ejecting brass in my face. Yesterday I got a pretty good cut in my forehead from a spent round.
1. Extractor might be "clocking" (solvable with either a new extractor and/or fitting a firing-pin plate).
2. Ejector face might be worn or merely need reshaping.
3. Combo of 1 and 2 above.
Last edited by AndyC on Tue Dec 31, 2019 7:22 pm, edited 1 time in total.
Remember Kitty Genovese

Image

Amateurs skip safety-checks - pros don't.
Preferred Travel Agent - 72 Virgins Dating Club, Iraq
There's nothing quite like the offer of 230 grains to a man's chest to remind him of his manners


Chaparral
Member
Posts in topic: 1
Posts: 137
Joined: Tue Jul 09, 2013 7:57 pm

Re: Kimber customer service

#6

Post by Chaparral » Tue Dec 31, 2019 7:11 pm

If you can’t fix it yourself, I would suggest contacting Ed Vandenberg in your part of town.


PBratton
Senior Member
Posts in topic: 1
Posts: 1487
Joined: Mon Feb 16, 2009 7:47 pm
Location: Sugar Land, Texas

Re: Kimber customer service

#7

Post by PBratton » Fri Jan 03, 2020 4:06 pm

I have never had issues with my Kimbers.
http://www.GeeksFirearms.com NFA dealer.
$25 Transfers in the Sugar Land, Richmond/Rosenburg areas, every 25th transfer I process is free

Active Military, Veterans, Law Enforcement, Fire, EMS receive $15 transfers.

NRA Patron Member, NRA Certified Pistol Instructor, NRA Certified CRSO, Tx LTC Instructor


flechero
Senior Member
Posts in topic: 1
Posts: 3177
Joined: Thu Dec 06, 2007 5:04 pm
Location: Central Texas

Re: Kimber customer service

#8

Post by flechero » Fri Jan 03, 2020 4:35 pm

dhoobler wrote:
Tue Dec 31, 2019 4:20 pm
Back in 2008 I bought a Kimber SS Ultra Carry in .45 ACP. It started ejecting brass in my face. Yesterday I got a pretty good cut in my forehead from a spent round.

I called Kimber customer service today. They want $175.00 to look at it and another $27.50 to ship it back to me. I told them, no thank you. I have bought my last Kimber.
I wouldn't send it back to Kimber, you have some good Smith's close to you. The cost will be less and the work better than the factory.

I also wouldn't get too worked up about a gun that worked for 10+ years now throwing brass at you... Extractors wear and/or lose tension with time and use, recoil springs wear out and ejectors can even break... the gun may have been perfect from the factory and the issue developed recently.

Just fix it and shoot it, a lot! :tiphat: :fire

Post Reply

Return to “General Gun, Shooting & Equipment Discussion”