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Forum Login Issues
Posted: Wed Jul 05, 2023 3:53 pm
by Excaliber
When I log in to the forum, I often get an invalid form submission message. Other times I get in, but when I try to reply to a post I find I've been kicked out and have to log in again. This often happens 5 or 6 times in a single session and is very frustrating.
I know it's not a fat finger problem because I use a password manager that fills in my username and password exactly the same every time. Entering the info manually gives the same result.
This happened just now when I tried to post this message.
Is anyone else seeing this?
What can be done to fix it?
Re: Forum Login Issues
Posted: Wed Jul 05, 2023 7:21 pm
by Keith B
Never have seen that here. What OS and browser are you using?
Re: Forum Login Issues
Posted: Thu Jul 06, 2023 8:18 am
by Excaliber
Keith B wrote: ↑Wed Jul 05, 2023 7:21 pm
Never have seen that here. What OS and browser are you using?
Windows 10/Firefox
Same problem using Edge
Re: Forum Login Issues
Posted: Fri Jul 07, 2023 3:50 am
by Rafe
Is it possible you might be using an anti-virus or anti-malware application that automatically "cleans" any detected tracking cookies? Just a shot in the dark...no pun intended.
But I believe the forum software requires a specific cookie to be set so that the login can be remembered for a certain number of days. If an application like McAfee LiveSafe or some other is heuristically watching for and clearing the cookie, that might explain why it's happening in different web browsers and at seemingly odd times. Most of the anti-malware apps have a way to exclude or whitelist a site from those sorts of operations. Might at least be worth looking into.
Otherwise, I got nothin'...
Re: Forum Login Issues
Posted: Fri Jul 07, 2023 7:26 am
by Excaliber
Rafe wrote: ↑Fri Jul 07, 2023 3:50 am
Is it possible you might be using an anti-virus or anti-malware application that automatically "cleans" any detected tracking cookies? Just a shot in the dark...no pun intended.
But I believe the forum software requires a specific cookie to be set so that the login can be remembered for a certain number of days. If an application like McAfee LiveSafe or some other is heuristically watching for and clearing the cookie, that might explain why it's happening in different web browsers and at seemingly odd times. Most of the anti-malware apps have a way to exclude or whitelist a site from those sorts of operations. Might at least be worth looking into.
Otherwise, I got nothin'...
Thanks, Rafe.
I got it fixed, and it apparently was some kind of a cookie issue. I have my browser set to delete history and cookies every time it closes, except for those marked as keepers. I went in and manually deleted everything and that seems to have cured the problem.
Thanks for the help!