Laptop display problem

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Charles L. Cotton
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Laptop display problem

#1

Post by Charles L. Cotton » Tue Apr 10, 2018 9:58 pm

My laptop display is toast. Actually, the plug for the monitor is damaged, so I can't install a new internal monitor. Most of my files and data are on DropBox, so that's not a problem. However, it's been too long since I exported a pst file, so I've lost a lot of emails and contacts. I tried connecting to an external monitor, but without an internal monitor, I can't navigate to it.

Is there a way for me to get an external monitor to work so I can export a pst file? I've bought a new laptop, so even a temporary fix will be fine. I can remove the harddrive, but I don't see how that would help get Outlook emails and contacts.

Thanks,
Chas.
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Charles L. Cotton
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Re: Laptop display problem

#2

Post by Charles L. Cotton » Tue Apr 10, 2018 10:17 pm

I found a YouTube video shows merely unplugging the laptop LTC screen, then boot the laptop. It will send the video to the external monitor. I'll try that.

Chas.
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Flightmare
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Re: Laptop display problem

#3

Post by Flightmare » Tue Apr 10, 2018 10:20 pm

Charles, You can put the hard drive in an external enclosure and still recover the data. I have had to do that with one of my old laptops (lost motherboard due to power surge).

https://support.office.com/en-us/articl ... 1892e2aacc
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Grundy1133
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Re: Laptop display problem

#4

Post by Grundy1133 » Tue Apr 10, 2018 10:35 pm

i was gonna say what Flightmare said. take the hard drive out of th elap top and mount it in a PC or a different laptop and all your data will be there.
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Re: Laptop display problem

#5

Post by mrvmax » Wed Apr 11, 2018 6:03 am

I’m assuming that your laptop screen died but you can connect an external monitor. On most laptops you can toggle to an external display, on Dell it’s the FN key plus F8. The function key should have a symbol with a screen and you use that to toggle from the laptop screen to an external monitor.

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Re: Laptop display problem

#6

Post by bblhd672 » Wed Apr 11, 2018 6:58 am

mrvmax wrote:I’m assuming that your laptop screen died but you can connect an external monitor. On most laptops you can toggle to an external display, on Dell it’s the FN key plus F8. The function key should have a symbol with a screen and you use that to toggle from the laptop screen to an external monitor.
:iagree:
As long as your video card is still working you should be able to switch to external monitor with the correct function key sequence.

If not, then what Flightmare said is the way to go.
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Re: Laptop display problem

#7

Post by Charles L. Cotton » Wed Apr 11, 2018 10:22 am

bblhd672 wrote:
mrvmax wrote:I’m assuming that your laptop screen died but you can connect an external monitor. On most laptops you can toggle to an external display, on Dell it’s the FN key plus F8. The function key should have a symbol with a screen and you use that to toggle from the laptop screen to an external monitor.
:iagree:
As long as your video card is still working you should be able to switch to external monitor with the correct function key sequence.

If not, then what Flightmare said is the way to go.
I tried to do that, but it doesn't work. On my HP, I have to log in with a password, then when I attach an HDMI cable, it usually (80%) requires me to push F4 and select "duplicate screen" or "extend." Until I do that, the external monitor won't work. Selection is by mouse only and I can't do that without the internal monitor.

I'll try unplugging the internal monitor and booting with an external monitor attached.

Thanks guys,
Chas.
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Re: Laptop display problem

#8

Post by E.Marquez » Wed Apr 11, 2018 10:50 am

Charles L. Cotton wrote:My laptop display is toast. Actually, the plug for the monitor is damaged, so I can't install a new internal monitor. Most of my files and data are on DropBox, so that's not a problem. However, it's been too long since I exported a pst file, so I've lost a lot of emails and contacts. I tried connecting to an external monitor, but without an internal monitor, I can't navigate to it.

Is there a way for me to get an external monitor to work so I can export a pst file? I've bought a new laptop, so even a temporary fix will be fine. I can remove the harddrive, but I don't see how that would help get Outlook emails and contacts.

Thanks,
Chas.
Or just pull the hard drive, install in a external hard drive box, and you now have a plug and play USB hard drive you can access on any computer as you would any USB drive.
https://www.amazon.com/dp/B01MZC303G/re ... 2525347315

I do this with all my old lap top HD's, as portable external HD use, and its also done when its time for a new lap top.. Try as I might, I always seem to miss a file or pic, folder, or something that was not stored in a location on the drive I copied to the new laptop.. Having the old HD in a enclosure for a few months allows me to access it anytime needed and retrieve the forgotten file. A external hard drive enclosure is under $20 and if you were able to reach the lap top monitor plug, you have the skills and tools to remove the hard drive and slid it in a plastic box with a interface plug.

Erik

EDIT
but I don't see how that would help get Outlook emails and contacts.
the .pst file is not hidden in the program. A simply search of the HD after you install it in a box and plug it in will find your .pst file. At that point, using outlook, import and add the "old" pst file to the new outlook.
Just did that exact thing last week after I had a corrupted MS Outlook profile and pst file. Recovery program fixed the pst file so it was useable.
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Re: Laptop display problem

#9

Post by Wag2323 » Wed Apr 11, 2018 11:41 am

I have an hp I use with a dock. If the screen is closed it will automatically go to the external monitors. So if computer still works to the point it knows the screen is closed you could try that. But you are also going to need an external keyboard and mouse.

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Re: Laptop display problem

#10

Post by Pawpaw » Wed Apr 11, 2018 6:52 pm

I had a similar thing happen to me, years ago. I was out of state on a job when my work laptop screen died. I borrowed a desktop monitor until the company could ship me a temporary replacement.

Luckily, the display hadn't actually "died", but the backlighting had. I was able to shine a flashlight, at an angle, and see just enough to work the mouse and activate the monitor.
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Re: Laptop display problem

#11

Post by Dave09 » Wed Apr 11, 2018 7:23 pm

Charles,

If you need any help with disconnecting the internal display or removing the hard drive to install in a external enclosure let me know. It is not a difficult procedure but if your not tech savy it may be. I work on laptops for a living so just PM me if you need help.

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Re: Laptop display problem

#12

Post by Charles L. Cotton » Wed Apr 11, 2018 10:48 pm

Dave09 wrote:Charles,

If you need any help with disconnecting the internal display or removing the hard drive to install in a external enclosure let me know. It is not a difficult procedure but if your not tech savy it may be. I work on laptops for a living so just PM me if you need help.
Thanks for the offer, but I've had to remove and replace the connector before when the LCD screen started flickering.

Chas.
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Re: Laptop display problem

#13

Post by uthornsfan » Thu Apr 12, 2018 10:29 am

If it is a Windows 10 machine hit the Windows + P keys to extend to the external monitor.

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Re: Laptop display problem

#14

Post by Charles L. Cotton » Thu Apr 12, 2018 11:19 am

uthornsfan wrote:If it is a Windows 10 machine hit the Windows + P keys to extend to the external monitor.
It's Windows 7. I'm going to keep the hard drive and put it in a case, but I hope to be able to boot to an external monitor so I can export a .pst backup.

Chas.
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Re: Laptop display problem

#15

Post by uthornsfan » Fri Apr 13, 2018 10:12 am

It might work on Windows 7. Just boot up the laptop with the external monitor connected. Give it enough time to full boot, then hit Windows + P. There are multiple options Extend, Duplicate, External only. So hit the P, 1/2/3 times and see if anything happens.

FYI, if you use Outlook for your email, you don't have to export the pst. Outlook by default stores all the info in a PST unless you are connected to an exchange server, but you wouldn't be worried about your email if you had Exchange. You just need to go to where your .pst is stored, should be here

Code: Select all

C:\users\username\AppData\Local\Microsoft\Outlook

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