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Long Wait Time? READ THIS

Posted: Tue Apr 02, 2019 12:05 pm
by dl2ew
I had been waiting 50 plus days on my background and fingerprints to clear and saw someone else on the forum mention calling their state rep to get the ball rolling. I did this yesterday and the Rep's director called me asking for my info (Social, Address, and Birthday) then proceeded to contact the LTC office. She called me back at the end of the day saying it's being taken care of. I received a call from the licensing office this morning informing that they spoke to the State Representative's director and apologized for the delayed wait time. She informed me that they mixed up my social, but fixed everything and cleared my background/fingerprints and said I'll receive the license in 7-10 business days.

If you've been waiting a crazy amount of time you should go this route to expedite the process or figure out what's causing the delay.

Re: Long Wait Time? READ THIS

Posted: Tue Apr 02, 2019 12:50 pm
by Deitz83
:thewave

Re: Long Wait Time? READ THIS

Posted: Tue Apr 02, 2019 1:29 pm
by Maxwell
:thewave

Re: Long Wait Time? READ THIS

Posted: Tue Apr 02, 2019 2:19 pm
by flechero
I always enjoy hearing about an elected official stepping in and helping.... when no cameras are rolling. :thumbs2:

Re: Long Wait Time? READ THIS

Posted: Tue Apr 02, 2019 2:23 pm
by mojo84
Glad you were successful in getting your license processed and on the way. :thumbs2:

Re: Long Wait Time? READ THIS

Posted: Tue Apr 02, 2019 3:32 pm
by bblhd672
My son in law was having problems scheduling his fingerprinting. He ended up going to DPS in Austin and talking to someone, they told him "lots of people have been having problems" and supposedly got him scheduled.

Re: Long Wait Time? READ THIS

Posted: Tue Apr 02, 2019 4:15 pm
by Mashirley35
dl2ew wrote: Tue Apr 02, 2019 12:05 pm I had been waiting 50 plus days on my background and fingerprints to clear and saw someone else on the forum mention calling their state rep to get the ball rolling. I did this yesterday and the Rep's director called me asking for my info (Social, Address, and Birthday) then proceeded to contact the LTC office. She called me back at the end of the day saying it's being taken care of. I received a call from the licensing office this morning informing that they spoke to the State Representative's director and apologized for the delayed wait time. She informed me that they mixed up my social, but fixed everything and cleared my background/fingerprints and said I'll receive the license in 7-10 business days.

If you've been waiting a crazy amount of time you should go this route to expedite the process or figure out what's causing the delay.
Who exactly am I contacting? How do I find my state representative? I am at day 56.

Re: Long Wait Time? READ THIS

Posted: Tue Apr 02, 2019 4:17 pm
by RDT806
Mashirley35 wrote: Tue Apr 02, 2019 4:15 pm
dl2ew wrote: Tue Apr 02, 2019 12:05 pm I had been waiting 50 plus days on my background and fingerprints to clear and saw someone else on the forum mention calling their state rep to get the ball rolling. I did this yesterday and the Rep's director called me asking for my info (Social, Address, and Birthday) then proceeded to contact the LTC office. She called me back at the end of the day saying it's being taken care of. I received a call from the licensing office this morning informing that they spoke to the State Representative's director and apologized for the delayed wait time. She informed me that they mixed up my social, but fixed everything and cleared my background/fingerprints and said I'll receive the license in 7-10 business days.

If you've been waiting a crazy amount of time you should go this route to expedite the process or figure out what's causing the delay.
Who exactly am I contacting? How do I find my state representative? I am at day 56.
You will have to search what district you're in and then search for the representative for that district.

Re: Long Wait Time? READ THIS

Posted: Tue Apr 02, 2019 4:19 pm
by Mashirley35
I think I found him. Guess I'll write him an email.

Re: Long Wait Time? READ THIS

Posted: Tue Apr 02, 2019 4:27 pm
by Mashirley35
It was actually the wrong one, but I did speak to a lovely lady who gave me my state representative name and number. I placed that call and she said she will call them first thing in the morning and see what the hold up is.

Re: Long Wait Time? READ THIS

Posted: Tue Apr 02, 2019 5:04 pm
by RDT806
Mashirley35 wrote: Tue Apr 02, 2019 4:19 pm I think I found him. Guess I'll write him an email.
I just did that very thing

Re: Long Wait Time? READ THIS

Posted: Tue Apr 02, 2019 5:52 pm
by mojo84
Just a reminder and heads up. The law gives the TDPS 60 days to process the initial application submission or notify the applicant more info or corrections are needed.
By statute, DPS has up to 60 days to issue an original LTC, and 45 days to issue a renewal license. However, it is imperative that applicants understand that these time periods are calculated from the time a fully-completed application AND supporting documents are received by the department.

In order to be complete, an original LTC application must include: a completed application form, electronic fingerprints, the Certificate of Training and any required supporting documentation. Renewal applications must include a completed application form along with any necessary supporting documents.

In the event more information or documents are required to complete an application, DPS has an additional 180 days to complete the review process. To ensure the license is issued promptly, it is very important to provide the requested information for review. If the requested information is not received timely, the application will be terminated.
Glad you guys are getting good responses.

Re: Long Wait Time? READ THIS

Posted: Wed Apr 03, 2019 12:23 pm
by Mashirley35
Nice update here. I called my state representative and discussed the wait time. The lovely lady I spoke to said she would call the dps first thing in the morning. This morning, she called, and also the dps called. Dps said they took care of my application first thing this morning and should receive my license in 7-10 days. I was calling just to make sure there wasn't any error on my information, which there wasnt. But she did say, anyone with any kind of blemish on their record will tend to take a little bit longer.