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Re: December 2014

Posted: Wed Feb 11, 2015 3:36 pm
by treadlightly
scratch that idea, dps says re-doing them will really foul up things...
I was told on a couple of calls that my application was waiting for the processing department to "attach" my CHL-100 to my application.

On one of those calls, the person first said my CHL-100 had not been received, but then told me the same thing - don't resubmit it, that wasn't recommended.

This past Friday, I called again. That was at about 38 days after my documents had been acknowledged as received. This time, they transferred me to a processing specialist.

The first thing the specialist said was that all applications uploaded in December had been issued, denied, or had further inquiries sent back to the applicants a couple of weeks ago. No December applications were just waiting in the queue.

She said my CHL-100 was logged as having been received, which explained why I didn't get mail saying I needed to submit it, or why nobody had told me I needed to upload it.

However, the CHL-100 itself was nowhere to be found at DPS, which was why my application had run aground.

The specialist gave me a direct email address to send the scanned CHL-100 to.

In about ten minutes I got return email, confirming the CHL-100 was in hand and that all work was now complete. My license would be mailed on Tuesday (yesterday).

Yesterday, right on schedule, my status changed on the web site, and now shows all the extra links.

I believe patience is probably the best policy out to about 3 weeks. Normal applications seem to be going through in about ten or fifteen business days, if you have no smudges on the old permanent record.

If you haven't either gotten your CHL, gotten a denial, or been queried for more information by then - well, patience is a virtue. Don't bug them. But at some point things might have run off the rails without any alarms going off.

I sense that what they mean by "attaching" the chl-100 to the application has to do with internal email. I theorize each application is represented with an email message, logging what's been done at each stage, and with attachments for fingerprints, chl-100, ddr214, and whatever other paperwork might be involved. As the application goes through the channels, that email with its attachments gets forwarded, stage by stage.

Somebody may have forwarded my application without hitting the little paperclip button to attach my chl-100 to the email.

But that's all guessing on my part.

It could still take another ten days to get my license. On the other hand, it might be here tomorrow. Only time will tell, but I think it's finally headed my way.

Re: December 2014

Posted: Thu Feb 12, 2015 11:17 am
by OSCAR E
treadlightly wrote:
scratch that idea, dps says re-doing them will really foul up things...
I was told on a couple of calls that my application was waiting for the processing department to "attach" my CHL-100 to my application.

On one of those calls, the person first said my CHL-100 had not been received, but then told me the same thing - don't resubmit it, that wasn't recommended.

This past Friday, I called again. That was at about 38 days after my documents had been acknowledged as received. This time, they transferred me to a processing specialist.

The first thing the specialist said was that all applications uploaded in December had been issued, denied, or had further inquiries sent back to the applicants a couple of weeks ago. No December applications were just waiting in the queue.

She said my CHL-100 was logged as having been received, which explained why I didn't get mail saying I needed to submit it, or why nobody had told me I needed to upload it.


However, the CHL-100 itself was nowhere to be found at DPS, which was why my application had run aground.

The specialist gave me a direct email address to send the scanned CHL-100 to.

In about ten minutes I got return email, confirming the CHL-100 was in hand and that all work was now complete. My license would be mailed on Tuesday (yesterday).

Yesterday, right on schedule, my status changed on the web site, and now shows all the extra links.

I believe patience is probably the best policy out to about 3 weeks. Normal applications seem to be going through in about ten or fifteen business days, if you have no smudges on the old permanent record.

If you haven't either gotten your CHL, gotten a denial, or been queried for more information by then - well, patience is a virtue. Don't bug them. But at some point things might have run off the rails without any alarms going off.

I sense that what they mean by "attaching" the chl-100 to the application has to do with internal email. I theorize each application is represented with an email message, logging what's been done at each stage, and with attachments for fingerprints, chl-100, ddr214, and whatever other paperwork might be involved. As the application goes through the channels, that email with its attachments gets forwarded, stage by stage.

Somebody may have forwarded my application without hitting the little paperclip button to attach my chl-100 to the email.

But that's all guessing on my part.

It could still take another ten days to get my license. On the other hand, it might be here tomorrow. Only time will tell, but I think it's finally headed my way.
once you have a status change it takes about 4 business days to get your license, my status changed on 2/4 I got my license on 2/7 . good luck!

Re: December 2014

Posted: Fri Feb 13, 2015 1:43 pm
by treadlightly
My don't-go-to-jail card got here in today's mail.

I feel like a citizen, in a Heinlein sense. Wonderful.

And it came on Friday the 13th. I'm good. It's just the next number when the 12th was yet another day of waiting. :-)

Re: December 2014

Posted: Fri Feb 13, 2015 2:06 pm
by OSCAR E
treadlightly wrote:My don't-go-to-jail card got here in today's mail.

I feel like a citizen, in a Heinlein sense. Wonderful.

And it came on Friday the 13th. I'm good. It's just the next number when the 12th was yet another day of waiting. :-)
Congrats!

Re: December 2014

Posted: Fri Feb 13, 2015 2:41 pm
by metzaballa
treadlightly wrote:My don't-go-to-jail card got here in today's mail.

I feel like a citizen, in a Heinlein sense. Wonderful.

And it came on Friday the 13th. I'm good. It's just the next number when the 12th was yet another day of waiting. :-)
Congrats!!! you waited a long time but now you have the plastic!!! :anamatedbanana :hurry:

Re: December 2014

Posted: Fri Feb 13, 2015 2:52 pm
by Cleser
Update
1/12 Submit email form requesting status
1/27 Call CHL division - can't find my training cert
1/27 Rec'v email (coincidently at same time I finish the call) indicating no Training Certificate
1/27 Resubmit Training Form via web
1/28 Recieve email that form was not rec'd with online submittal
1/28 Resubmit all forms again online
1/28 send email with forms attached
2/3 Call CHL - they indicate it can take 2 weeks for online doc's to reach them, no doc's recieved yet
2/10 Ck website - no change on status
2/10 Call CHL - form was rec'd, approved and sent to printing. should recieve CHL this week
2/11 Ck website - Status Changed!

2/13 CHL Arrives :smash: :woohoo
-c

Re: December 2014

Posted: Fri Feb 13, 2015 6:07 pm
by jmra
Congrats

Re: December 2014

Posted: Sat Feb 14, 2015 9:02 am
by metzaballa
Cleser wrote:Update
1/12 Submit email form requesting status
1/27 Call CHL division - can't find my training cert
1/27 Rec'v email (coincidently at same time I finish the call) indicating no Training Certificate
1/27 Resubmit Training Form via web
1/28 Recieve email that form was not rec'd with online submittal
1/28 Resubmit all forms again online
1/28 send email with forms attached
2/3 Call CHL - they indicate it can take 2 weeks for online doc's to reach them, no doc's recieved yet
2/10 Ck website - no change on status
2/10 Call CHL - form was rec'd, approved and sent to printing. should recieve CHL this week
2/11 Ck website - Status Changed!

2/13 CHL Arrives :smash: :woohoo
-c
Congrats :cheers2:

Re: December 2014

Posted: Thu Feb 26, 2015 2:21 am
by SA_Steve
[quote="SA_Steve"][quote="SA_Steve"][quote="SA_Steve"]stuck in the twilight zone:

class 12-6
CHL uploaded 12-7
Prints 12-11
No Prints letter from TX DPS dated 12-16 (received 12-20) - says I have 90 days to get 'em
"The Dept has received your application...cannot be processed because the application did not include the required electronic fingerprints"

Called prints folks on Feb 13, they check, call me back in a few hours and say that yes they did send them to DPS back in early Dec

OK, called DPS on Feb 24 and they say oh yes they have prints but something is wrong in the system (my app is stuck) and they will break it loose...so far its about 70 days since being fingerprinted.

Re: December 2014

Posted: Sat Feb 28, 2015 9:36 am
by jmra
SA_Steve wrote:
SA_Steve wrote:
SA_Steve wrote:
SA_Steve wrote:stuck in the twilight zone:

class 12-6
CHL uploaded 12-7
Prints 12-11
No Prints letter from TX DPS dated 12-16 (received 12-20) - says I have 90 days to get 'em
"The Dept has received your application...cannot be processed because the application did not include the required electronic fingerprints"

Called prints folks on Feb 13, they check, call me back in a few hours and say that yes they did send them to DPS back in early Dec

OK, called DPS on Feb 24 and they say oh yes they have prints but something is wrong in the system (my app is stuck) and they will break it loose...so far its about 70 days since being fingerprinted.
That stinks. Hopefully they get it all squared away soon.

Re: December 2014

Posted: Sat Mar 07, 2015 11:10 pm
by SA_Steve
Finally !
class 12-6
CHL uploaded 12-7
Prints 12-11

It came in the mail today March 7.

86 calendar days

Guess the several phone calls got 'em moving finally.

Been carrying anyway since my GA weapons carry license has several more years to run.

Re: December 2014

Posted: Sat Mar 07, 2015 11:29 pm
by jmra
SA_Steve wrote:Finally !
class 12-6
CHL uploaded 12-7
Prints 12-11

It came in the mail today March 7.

86 calendar days

Guess the several phone calls got 'em moving finally.

Been carrying anyway since my GA weapons carry license has several more years to run.
Congrats

Re: December 2014

Posted: Sun Mar 08, 2015 12:09 pm
by SA_Steve
Glad to be the one to close out "December, 2014" !

Re: December 2014

Posted: Sun Mar 08, 2015 12:11 pm
by jmra
SA_Steve wrote:Glad to be the one to close out "December, 2014" !
Hopefully there aren't any others lingering out there.

Re: December 2014

Posted: Tue Apr 21, 2015 11:58 am
by NM_AlienVisitor
12/29 Submitted paperwork received
1/12 Request for additional information
1/16 Additional information submitted
4/15 Contacted by DPS to resubmit additional information
4/15 Resubmitted
4/21 Status change on website

It's been a ride. Hopefully this is the final stretch and I will have my plastic in hand in the next week or so!