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I have a theory about the length of time it takes to get the plastic. I think it's because each time one checks his status online, another day is added before the DPS may issue the certificate. A telephone call will cost you two days because it involves a person. You see, the DPS believes that one should not be so eager to get this license. If he is then it's possible he might be a little or even . It's just a theory...

If that were true, my great great grandchildren would be waiting for MY plastic

ryoung wrote: I have a theory about the length of time it takes to get the plastic. I think it's because each time one checks his status online, another day is added before the DPS may issue the certificate. A telephone call will cost you two days because it involves a person. You see, the DPS believes that one should not be so eager to get this license. If he is then it's possible he might be a little or even . It's just a theory...

I am about half afraid your right on some level. I could picture Simone pounding her chest as she decides to teach a person a lesson by making them wait longer. She gets angry about folks asking the status way to easy. In typical government worker fashion, she acts as though she is doing us a favor. They cry that people asking questions is slowing them down...which I believe is a lie...but they don't use the very system that was designed to alleviate unnecessary phone calls. If it is such a bother to them answering the phone while taking a smoke break, maybe they should get a pin out and update the status page on a daily basis.

I know one thing that would stop the messing around. If there was a law in place that they had to wait until the application is complete to cash the check, I bet it would take no longer than a month to get our plastic. As it is now, they have your money so they couldn't care less how long you wait.

03Lightningrocks wrote:

ryoung wrote: I have a theory about the length of time it takes to get the plastic. I think it's because each time one checks his status online, another day is added before the DPS may issue the certificate. A telephone call will cost you two days because it involves a person. You see, the DPS believes that one should not be so eager to get this license. If he is then it's possible he might be a little or even . It's just a theory...

I am about half afraid your right on some level. I could picture Simone pounding her chest as she decides to teach a person a lesson by making them wait longer. She gets angry about folks asking the status way to easy. In typical government worker fashion, she acts as though she is doing us a favor. They cry that people asking questions is slowing them down...which I believe is a lie...but they don't use the very system that was designed to alleviate unnecessary phone calls. If it is such a bother to them answering the phone while taking a smoke break, maybe they should get a pin out and update the status page on a daily basis.

I know one thing that would stop the messing around. If there was a law in place that they had to wait until the application is complete to cash the check, I bet it would take no longer than a month to get our plastic. As it is now, they have your money so they couldn't care less how long you wait.

Actually, what I have heard is they read this forum and see who complains about it being slow and move them to the back of the stack.

Yes, they have a problem, they have stated so, and are way behind the curve on processing. They need more staff, and like any corporation, apparently are having trouble getting it funded from above.

However, the more calls or emails they have to field does take time away from processing. Last year between September 1, 2006, and August 31, 2007 they processed right at 100,000 applications. That averages to about 365 applications a business day they approve/deny. Factor in they have to handle these application multiple times even with no errors, even more if they have to send back for those that do have errors, etc. The volume is pretty huge.

Now, if you multiply the number of applicants pending times an average of 2 calls or emails from each applicant during a 60 day window, that works out to be about 90 calls/emails they have to field AN HOUR! That for sure takes up at least 2-3 folks time.

I understand it is torture waiting, I felt the same while waiting on mine, but the best you can do is wait and if you haven't heard anything within the expected times, then contact them. Before that, let them focus on getting the applications completed.

I sometimes wonder if they lurk in here and are laughing their behinds off.


My update.

took class on feb 4th(missed the Superbowl who cares caught the last three minutes the best three)

sent packet on the 5th

DPS recieved on the 8th

no pin by mail

emailed sometime in late March got a pin

As of yesterday April 24th statuse changed to Application Completed - license issued or certificate active.
as I see it not to bad. Still under the 60 work day so I can't complain.

Cuda wrote:I sometimes wonder if they lurk in here and are laughing their behinds off.


My update.

took class on feb 4th(missed the Superbowl who cares caught the last three minutes the best three)

sent packet on the 5th

DPS recieved on the 8th

no pin by mail

emailed sometime in late March got a pin

As of yesterday April 24th statuse changed to Application Completed - license issued or certificate active.
as I see it not to bad. Still under the 60 work day so I can't complain.

Arg that is 2 other people who had their licenses issued before me even though DPS received on the same day...oh well

Since they were still waiting on my background check, I'm betting it'll be another 2 to 3 weeks for me

My update.

took class on feb 4th(missed the Superbowl who cares caught the last three minutes the best three)

sent packet on the 5th

DPS recieved on the 8th

no pin by mail

emailed sometime in late March got a pin

As of yesterday April 24th statuse changed to Application Completed - license issued or certificate active.
as I see it not to bad. Still under the 60 work day so I can't complain.

cuda:
I took my class feb 2nd. mailed the forms feb 4th, recieved status of delivery feb 6th., check cleard bank feb 13th.. finally received pin in march and i am still waiting....

Keith B wrote:

03Lightningrocks wrote:

ryoung wrote: I have a theory about the length of time it takes to get the plastic. I think it's because each time one checks his status online, another day is added before the DPS may issue the certificate. A telephone call will cost you two days because it involves a person. You see, the DPS believes that one should not be so eager to get this license. If he is then it's possible he might be a little or even . It's just a theory...

I am about half afraid your right on some level. I could picture Simone pounding her chest as she decides to teach a person a lesson by making them wait longer. She gets angry about folks asking the status way to easy. In typical government worker fashion, she acts as though she is doing us a favor. They cry that people asking questions is slowing them down...which I believe is a lie...but they don't use the very system that was designed to alleviate unnecessary phone calls. If it is such a bother to them answering the phone while taking a smoke break, maybe they should get a pin out and update the status page on a daily basis.

I know one thing that would stop the messing around. If there was a law in place that they had to wait until the application is complete to cash the check, I bet it would take no longer than a month to get our plastic. As it is now, they have your money so they couldn't care less how long you wait.

Actually, what I have heard is they read this forum and see who complains about it being slow and move them to the back of the stack.

Yes, they have a problem, they have stated so, and are way behind the curve on processing. They need more staff, and like any corporation, apparently are having trouble getting it funded from above.

However, the more calls or emails they have to field does take time away from processing. Last year between September 1, 2006, and August 31, 2007 they processed right at 100,000 applications. That averages to about 365 applications a business day they approve/deny. Factor in they have to handle these application multiple times even with no errors, even more if they have to send back for those that do have errors, etc. The volume is pretty huge.

Now, if you multiply the number of applicants pending times an average of 2 calls or emails from each applicant during a 60 day window, that works out to be about 90 calls/emails they have to field AN HOUR! That for sure takes up at least 2-3 folks time.

I understand it is torture waiting, I felt the same while waiting on mine, but the best you can do is wait and if you haven't heard anything within the expected times, then contact them. Before that, let them focus on getting the applications completed.

Yep...I picked up the "hint" in the last email I received. I am just chomping at the bit to call them but don't want to risk retribution. On the bright side, it gives me a reason to check the mail box every day. I plan to hang loose for a few more weeks. The math sure works out to be a bunch of calls...

Well, I certainly have no reason to complain.

I've just started week four (app sent 3/25/08).

25-April-2008. License is now in hand! Until next time.

Michael

Im along with Bambooshoots, I turned mine in one day before him.

Im just going to sit back and have a couple

Grapeno1

Cuda wrote:I sometimes wonder if they lurk in here and are laughing their behinds off.


My update.

took class on feb 4th(missed the Superbowl who cares caught the last three minutes the best three)

sent packet on the 5th

DPS recieved on the 8th

no pin by mail

emailed sometime in late March got a pin

As of yesterday April 24th statuse changed to Application Completed - license issued or certificate active.
as I see it not to bad. Still under the 60 work day so I can't complain.

COME ON. I sent mine in 2 weeks before you and I'm still proccessing. Waiting for my CHL and trying to study for finals is probably gonna kill me.
/end rant
I'm sorry, I feel better now. Well, I hope that mine come soon. At least its Fiesta here in SA, so i won't be bored waiting.

its been 60 days now and no pin i havent called or emailed but i know it got there as i sent it certified mail


but this is just about to drive me up the wall if they need more staff get more staff the funds are coming in to pay for it the back log is proof of that once my card gets here i will be ready to rock

Wow, compared to some of you guys I really don't have the right to complain. I've been (in)patiently waiting for only four weeks now.