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Re: my chl
Posted: Thu Feb 11, 2016 2:35 pm
by Malogro
The hell? I'd understand having to redo the prints because they didn't get sent or whatever, but why would you have to pay again? Can't you ask for a refund from the people you did the fingerprints previously?
Re: my chl
Posted: Thu Feb 11, 2016 2:40 pm
by infoman
That's an optional thing, you're not required to get new prints taken if you can prove you've already had them done before. But, it might be faster anyways.
Re: my chl
Posted: Thu Feb 11, 2016 2:45 pm
by Malogro
infoman wrote:That's an optional thing, you're not required to get new prints taken if you can prove you've already had them done before. But, it might be faster anyways.
Makes sense now. I didn't notice the "could" in his post.
Re: my chl
Posted: Thu Feb 11, 2016 3:29 pm
by jkb8705
Malogro wrote:The heck? I'd understand having to redo the prints because they didn't get sent or whatever, but why would you have to pay again? Can't you ask for a refund from the people you did the fingerprints previously?
I doubt I could get a refund seeing as how they held up their end of the transaction. the prints were fine by their standards and were sent. The problem lies with the RSD and their IT problems.
Re: my chl
Posted: Thu Feb 11, 2016 3:35 pm
by jkb8705
infoman wrote:That's an optional thing, you're not required to get new prints taken if you can prove you've already had them done before. But, it might be faster anyways.
Yes, it's optional... however, this guy with RSD (been there 20 years) told me it would take several weeks to fix the IT problem and it would be quicker to have new prints taken and sent. They cannot move forward with my file until it's fixed or replacement prints are sent. The issue there is that the only place I can get prints done is booked for 2 weeks. what blows my mind is that I've been in "fingerprint review" for a month and why is it that it's taken a month for them to communicate this issue to me? we could've solved this a long time ago.
Re: my chl
Posted: Mon Feb 22, 2016 7:23 pm
by jkb8705
Plastic in hand 2/22
Re: my chl
Posted: Mon Feb 22, 2016 8:07 pm
by GlassG19
jkb8705 wrote:Plastic in hand 2/22
Congratulations jkb!!
Stay safe...
Re: my chl
Posted: Mon Feb 22, 2016 9:10 pm
by TreyHouston
was the wait worth it? LOL congratulations bro!

Re: my chl
Posted: Wed Feb 24, 2016 1:42 pm
by mardad
I'm amazed that yall actually talked to a human at DPS. I've called well over 30 times and get the recording...... call later, call overload.
Re: my chl
Posted: Wed Feb 24, 2016 11:37 pm
by infoman
You have to call early in the morning, like 7am-9am, & never on a Monday.