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Called again today, I am at 91 or 92 days now. The person today was actually helpful, she confirmed they got the app on Dec 4 and said she would forward to a manager without me even asking. She said the website should show an update next week. No lame excuses like the last couple times I called.

I noticed the phone message changed a bit form the last 2 or 3 times I called. It now tells you the estimated hold time and asks if you would like a return call so you don't have to hold.

Malkaedus wrote:

Malkaedus wrote:Just got my first update today. Background check completed, manufacturing pending.

Updated today to mailed!

Received license today! 74 Days from mailbox to mailbox.

Malkaedus wrote:

Malkaedus wrote:

Malkaedus wrote:Just got my first update today. Background check completed, manufacturing pending.

Updated today to mailed!

Received license today! 74 Days from mailbox to mailbox.

Congrats

84 days and counting...

12/09/2013 - submitted all forms online
12/10/2013 - email from Dannette Caballero stating receipt of all forms
03/04/2014 - website status updated to license pending manufacture (after 4 calls starting at day 70)
03/05/2014 - status updated to mailed
03/06/2014 - envelope postmarked
03/10/2014 - received license (might have arrived on 03/08/2014, but I was out of town). License is good until 2019. 92 days from online submission to receipt of plastic.

Congratulations

Thank you!

grnamin wrote:12/09/2013 - submitted all forms online
12/10/2013 - email from Dannette Caballero stating receipt of all forms
03/04/2014 - website status updated to license pending manufacture (after 4 calls starting at day 70)
03/05/2014 - status updated to mailed
03/06/2014 - envelope postmarked
03/10/2014 - received license (might have arrived on 03/08/2014, but I was out of town). License is good until 2019. 92 days from online submission to receipt of plastic.

Congrats

JCtx wrote:Called again today, I am at 91 or 92 days now. The person today was actually helpful, she confirmed they got the app on Dec 4 and said she would forward to a manager without me even asking. She said the website should show an update next week. No lame excuses like the last couple times I called.

I noticed the phone message changed a bit form the last 2 or 3 times I called. It now tells you the estimated hold time and asks if you would like a return call so you don't have to hold.

Got my first update today! Manufacturing Pending! So after 96 days, 3 or 4 phone calls, 4 emails (two of which never got a reply) I am almost done.

Now for the bad thing, my wife's paperwork was turned in a few minutes before mine, she hasn't got an update yet, she has sent an email and never got a reply. Time to set on hold and hope for someone helpful....

JCtx wrote:

JCtx wrote:Called again today, I am at 91 or 92 days now. The person today was actually helpful, she confirmed they got the app on Dec 4 and said she would forward to a manager without me even asking. She said the website should show an update next week. No lame excuses like the last couple times I called.

I noticed the phone message changed a bit form the last 2 or 3 times I called. It now tells you the estimated hold time and asks if you would like a return call so you don't have to hold.

Got my first update today! Manufacturing Pending! So after 96 days, 3 or 4 phone calls, 4 emails (two of which never got a reply) I am almost done.

Now for the bad thing, my wife's paperwork was turned in a few minutes before mine, she hasn't got an update yet, she has sent an email and never got a reply. Time to set on hold and hope for someone helpful....

Congrats

JCtx wrote:

JCtx wrote:Called again today, I am at 91 or 92 days now. The person today was actually helpful, she confirmed they got the app on Dec 4 and said she would forward to a manager without me even asking. She said the website should show an update next week. No lame excuses like the last couple times I called.

I noticed the phone message changed a bit form the last 2 or 3 times I called. It now tells you the estimated hold time and asks if you would like a return call so you don't have to hold.

Got my first update today! Manufacturing Pending! So after 96 days, 3 or 4 phone calls, 4 emails (two of which never got a reply) I am almost done.

Now for the bad thing, my wife's paperwork was turned in a few minutes before mine, she hasn't got an update yet, she has sent an email and never got a reply. Time to set on hold and hope for someone helpful....

Got it in the mail today! My wifes is at over 100 days now with no updates.

Malkaedus wrote:

Malkaedus wrote:

Malkaedus wrote:Just got my first update today. Background check completed, manufacturing pending.

Updated today to mailed!

Received license today! 74 Days from mailbox to mailbox.

Congratulations, Malkaedus & JCtx!

i think I am one of the last ones in the December waiting room, but it looks like my # has finally been called. status changed to mailed over the weekend. today is 91 days from submission. I hope to see it this week sometime and will post when I do.

I'll be sure to renew 6 months before expiration. :D

Day 105, My wife got her first update online. She called them Monday and they acted like they never got the forms. A manager was supposed to call her back, but never did. So she called again yesterday. The person that answered this time tried to tell her it would be another 60 days, my wife requested a manager again. This time she was transfer to a level 2 person, not a manager. However this person actually helped and got the ball rolling. So, maybe her plastic will be here by next week.


Note to anyone still waiting, the email is a waste of time. They never replied to her email from a few weeks ago. When I sent emails about my CHL they took a month to reply to the first one. When they did reply it was clear they didn't even read the note.
Good luck to those still waiting.