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Re: DPS Processing Times

Posted: Thu Mar 26, 2009 12:11 am
by nflguy
It's been nearly two months so I decided to check the status of my application online. It said my application was incomplete- "missing info, "detailed letter sent"


I called them and they said my finger prints were rejected due to poor quality. Terrific!


They gave me the contact info for a company that does them electronically and I have an appointment on Thursday. I'm told they scan my fingerprints electronically and then print new cards which I have to mail to the DPS/CHL folks.


The finger print cards I originally sent them had lots of info we filled out during the class. I wonder if I need to do the same thing for these prints as well.

Re: DPS Processing Times

Posted: Thu Mar 26, 2009 7:52 am
by will381796
nflguy wrote:The finger print cards I originally sent them had lots of info we filled out during the class. I wonder if I need to do the same thing for these prints as well.
Yes.

Re: DPS Processing Times

Posted: Mon Mar 30, 2009 7:33 pm
by blchl
Renewed and paid online with cc.

01 Feb 2009 - CHL Class
02 Feb 2009 - Renewal Packet Mailed to DPS
03 Feb 2009 - Packet received by DPS
27 Mar 2009 - Postmark (52 days)
30 Mar 2009 - CHL in hand

Re: DPS Processing Times

Posted: Fri Apr 03, 2009 8:36 am
by Sargergp
NEW OR RENEWAL: New
NAME: Sargergp
DATE A COMPLETE APPLICATION RECEIVED BY DPS: 02/10/09 confirmed by delivery receipt
DATE LICENSE WAS RECEIVED: 04/10/09
TOTAL NUMBER OF DAYS IN PROCESSING: 60
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY: NO
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN: NO
YOUR CHL NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
YOUR TEXAS DRIVERS LICENSE NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN:N/A
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER: Yes

Online status didn't change to "processing application" until 02/27/09
Just checked status again today 4/7/09 and it changed to "application completed and license issued"
Just got my license today 4/10/09

Re: DPS Processing Times

Posted: Fri May 08, 2009 1:34 am
by Deacon
Finally! And hooray! :)


NEW OR RENEWAL: New
NAME: Deacon (real named provided in PM)
DATE A COMPLETE APPLICATION RECEIVED BY DPS: Monday, 2009-02-16 (mailed Friday, 2009-02-13, check cashed Friday, 2009-02-20)
DATE LICENSE WAS RECEIVED: 2009-05-08 (hopeful, actually...see screenshot)
TOTAL NUMBER OF DAYS IN PROCESSING: 81
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY: No
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN: No
YOUR CHL NUMBER: Provided in PM
YOUR TEXAS DRIVERS LICENSE NUMBER: Provided in PM
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN: N/A
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER: Yeah, but there's nothing additional to report, really, except the cleanest and simplest app in the world took forever to approve.

Screenshot of status as of the evening of 2009-05-07:

Image

Re: DPS Processing Times

Posted: Fri May 08, 2009 6:26 am
by longtooth
Welcome aboard Deacon. Glad to have you.
Now you can plan your Wally Walk. :tiphat:

Re: DPS Processing Times

Posted: Sun May 10, 2009 10:36 am
by Deacon
Wait...Wally Walk? :)

Also, as an update, the actual license itself showed up in my mail box yesterday (2009-05-09). That makes exactly 85 days since I dropped the completed app (with prints, check, etc) in the mail.

Re: DPS Processing Times

Posted: Wed May 20, 2009 9:24 pm
by hurst_guy
Class taken-2/7/09
Package at DPS 2/13/09
In processing-3/13/09
Incomple information-4/6/09
Information provided-4/13/09
Application Complete, License issued-5/11/09
Plastic in hand-5/16/09

Re: DPS Processing Times

Posted: Thu May 21, 2009 7:50 pm
by Blender
NEW OR RENEWAL: New
NAME: Blender
DATE A COMPLETE APPLICATION RECEIVED BY DPS: 2/11/09
DATE LICENSE WAS RECEIVED: 4/18/09
TOTAL NUMBER OF DAYS IN PROCESSING: 67
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY: No
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN: No
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN: None
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER: Yes

Re: DPS Processing Times

Posted: Wed May 27, 2009 12:26 pm
by nflguy
I called them today to check the status. They told me that my background check is completed and they are waiting for my license to be printed. However, there was a problem with the manufacturer that prints the licenses and a large batch including mine were ruined. They told me this would delay my getting the license by several more weeks.


:banghead: :banghead: :banghead: :banghead: :banghead: :banghead: :banghead:


I took the class on January 17th!!!!

Mailed completed packet to CHL on January 31st (class instructor didn't have all the needed forms so there was a short delay between completing the course and sending the packet in).

March 26th: Discovered that my finger prints were rejected.


March 29th: sent new finger prints

April 4th: CHL folks receive the new finger prints.

May 27th: Told my background check completed but first attempt to print my license didn't work so there will be additional delay of a few weeks.



Roughly 120 days and counting......

Re: DPS Processing Times

Posted: Thu May 28, 2009 1:56 pm
by nflguy
Image


:woohoo :thewave

Re: DPS Processing Times

Posted: Fri May 29, 2009 3:20 pm
by JonK
115 Days to get mine in Harris County. I only hope that enough of us push our reps, senators and the governor on this that is gets fixed.

Re: DPS Processing Times

Posted: Wed Jun 03, 2009 1:05 pm
by nflguy
Got it today !!!!!


Class taken-1/17/09
Package at DPS 2/1/09
Application Complete, License issued-5/27/09
Plastic in hand-6/03/09

Re: DPS Processing Times

Posted: Thu Jun 11, 2009 8:35 pm
by Cajundude
Kinda wild seeing the majority here has been less than 60 days. :bigear:

Re: DPS Processing Times

Posted: Fri Jun 12, 2009 6:52 pm
by StewNTexas
I kinda think it is like the Texas law makers unpugging the clock a few weeks ago at 11:58 PM in order to finish a few hours business. They could not get through by the Midnight deadline.

They 'offically' have 60 days to process the application.

But, when does the 60 days start? I think they keep many (most) of our applications 'on stand-by' until they have time to start processing a new batch. I believe they keep large piles of application packets piled up, and our 60 day time frame begins when they get around to opening it. I have no proof of this, and to reduce delays, I sent in a cashiers check instead of a personal check. Sure, I could check the cashed date on a personal check, but I wanted to reduce any potential delays that might occure while they were waiting for a personal check to 'clear'.

I can only hope my application was as complete as I think it was, and look forward to receiving a PIN number some day. Anyway, it makes me check the mail box on a daily basis.