The focal point for Texas firearms information and discussions
https://www.texaschlforum.com/
If this is ligit Citi needs to be spanked for this one.Cipher wrote:Not sure if it has been posted, but here is the letter:
I have no proof, as I don't have a Citibank credit card. However, I seriously doubt they really have a policy prohibiting any transactions that are not face-to-face. Internet and telephone credit card orders are probably the norm now and I suspect they at least equal and perhaps exceed the number of face-to-face transactions. Even gasoline purchases are not face-to-face when you pay at the pump. Yes, you are on their property, but no employee sees the name on the credit card, much less verifying that the correct person is using it.Kalrog wrote:THEY RESPONDED!!!
Thank you for your message. The posting at http://www.nssf.org regarding Citi Merchant Services and First Data Corp. is inaccurate. Further, while we generally do not comment on individual merchant customers, we would like to briefly address the 12/26 letter posted on the web site. Regretfully, that letter did a less than satisfactory job of expressing applicable policies. Those policies are more properly detailed below.
Citi Merchant Services and First Data do process firearms transactions. Our policy restrictions address only the sale of firearms in a non face-to-face environment. Non face-to-face transactions occur when a cardholder is not present in front of a merchant and includes mail order and online purchases. It is our policy not to service merchants that make non face-to-face sales in a number of industries, including firearms.
It is not the policy of Citi Merchant Services or First Data to refuse to process transactions from duly licensed merchants that sell firearms in face-to-face transactions at the point of sale.
Please direct any questions to Questions@firstdata.com.
The posting also incorrectly states that Robert Tenenbaum is the supervisor when, in fact, he is not.
This was posted on an Internet forum and purports to set out Citi Merchant Services and First Data Corp.’s policies regarding non-face-to-face transactions. This email is in response to your instructions to “Please direct any questions to Questions@firstdata.com.�
Please identify the other industries subject to your policy, or Citi Merchant Services’ policy, to limit sales to those made face-to-face, as set out in your response quoted below. This information will be used to verify or refute this contention so that accurate information can be disseminated on this issue.
Sincerely,
Charles L. Cotton
Cotton-Farrell, P.C.
1010 Lamar, Suite 860
Houston, TX 77002
Citi Merchants wrote:Thank you for your message. The posting at http://www.nssf.org regarding Citi Merchant Services and First Data Corp. is inaccurate. Further, while we generally do not comment on individual merchant customers, we would like to briefly address the 12/26 letter posted on the web site. Regretfully, that letter did a less than satisfactory job of expressing applicable policies. Those policies are more properly detailed below.
Citi Merchant Services and First Data do process firearms transactions. Our policy restrictions address only the sale of firearms in a non face-to-face environment. Non face-to-face transactions occur when a cardholder is not present in front of a merchant and includes mail order and online purchases. It is our policy not to service merchants that make non face-to-face sales in a number of industries, including firearms.
It is not the policy of Citi Merchant Services or First Data to refuse to process transactions from duly licensed merchants that sell firearms in face-to-face transactions at the point of sale.
Please direct any questions to Questions@firstdata.com.
The posting also incorrectly states that Robert Tenenbaum is the supervisor when, in fact, he is not.
This response is in contradiction to what they initially did to upset customers in the first place. The original company was not breaking any laws that im aware of, yet they refused to process their credit card transactions.Kalrog wrote:THEY RESPONDED!!!
Thank you for your message. The posting at http://www.nssf.org regarding Citi Merchant Services and First Data Corp. is inaccurate. Further, while we generally do not comment on individual merchant customers, we would like to briefly address the 12/26 letter posted on the web site. Regretfully, that letter did a less than satisfactory job of expressing applicable policies. Those policies are more properly detailed below.
Citi Merchant Services and First Data do process firearms transactions. Our policy restrictions address only the sale of firearms in a non face-to-face environment. Non face-to-face transactions occur when a cardholder is not present in front of a merchant and includes mail order and online purchases. It is our policy not to service merchants that make non face-to-face sales in a number of industries, including firearms.
It is not the policy of Citi Merchant Services or First Data to refuse to process transactions from duly licensed merchants that sell firearms in face-to-face transactions at the point of sale.
Please direct any questions to Questions@firstdata.com.
The posting also incorrectly states that Robert Tenenbaum is the supervisor when, in fact, he is not.
dihappy wrote:This response is in contradiction to what they initially did to upset customers in the first place. The original company was not breaking any laws that im aware of, yet they refused to process their credit card transactions.Kalrog wrote:THEY RESPONDED!!!
Thank you for your message. The posting at http://www.nssf.org regarding Citi Merchant Services and First Data Corp. is inaccurate. Further, while we generally do not comment on individual merchant customers, we would like to briefly address the 12/26 letter posted on the web site. Regretfully, that letter did a less than satisfactory job of expressing applicable policies. Those policies are more properly detailed below.
Citi Merchant Services and First Data do process firearms transactions. Our policy restrictions address only the sale of firearms in a non face-to-face environment. Non face-to-face transactions occur when a cardholder is not present in front of a merchant and includes mail order and online purchases. It is our policy not to service merchants that make non face-to-face sales in a number of industries, including firearms.
It is not the policy of Citi Merchant Services or First Data to refuse to process transactions from duly licensed merchants that sell firearms in face-to-face transactions at the point of sale.
Please direct any questions to Questions@firstdata.com.
The posting also incorrectly states that Robert Tenenbaum is the supervisor when, in fact, he is not.
, here is the link to the NRA website to apply for the NRA affiliate credit card. If you cancel a Citi card, but sure to let them know why. I don't like what Citi/FirstData has done, but I'm more concerned that other companies will follow.Uh - where is that link?Charles L. Cotton wrote:For those who may have missed my earlier post
Chas.
