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Re: "Waiting Room"
Posted: Tue Mar 15, 2016 11:17 am
by Marke6987
Branden1976 wrote:I need help! I got the confirmation over the phone that all of my stuff had been received in 1-6-16. I've since then have heard nothing back at all not email not nothing. I read on here and guys have definetly been waiting longer than I have. Any help would be appreciated on a number to call or anything. Thanks in advance.
Call (512) 424-7293 to check your status. Press 1 asap after the automated system begins...Might have to do this many times before getting through. Good Luck.
I got confirmation two days before you and I'm still waiting so let me know what you hear back.
Re: "Waiting Room"
Posted: Tue Mar 15, 2016 11:21 am
by zimmerdesignz
Between 6pm and 7pm in your best time to be able to get through.
Re: "Waiting Room"
Posted: Tue Mar 15, 2016 11:43 am
by Branden1976
Marke6987 wrote:Branden1976 wrote:I need help! I got the confirmation over the phone that all of my stuff had been received in 1-6-16. I've since then have heard nothing back at all not email not nothing. I read on here and guys have definetly been waiting longer than I have. Any help would be appreciated on a number to call or anything. Thanks in advance.
Call (512) 424-7293 to check your status. Press 1 asap after the automated system begins...Might have to do this many times before getting through. Good Luck.
I got confirmation two days before you and I'm still waiting so let me know what you hear back.
Thank you sir.
Re: "Waiting Room"
Posted: Tue Mar 15, 2016 11:44 am
by Branden1976
zimmerdesignz wrote:Between 6pm and 7pm in your best time to be able to get through.
Thank you sir.
Re: "Waiting Room"
Posted: Tue Mar 15, 2016 11:59 am
by zimmerdesignz
Branden1976 wrote:zimmerdesignz wrote:Between 6pm and 7pm in your best time to be able to get through.
Thank you sir.
THe voice for the getting through message is a different person than the voice for we are to busy. If you here the voice for we are to busy, immediately hang up and call back. Usually works after a few times. Also do not listen to the recording in the beginning, just press 1 right off the bat.
Re: "Waiting Room"
Posted: Tue Mar 15, 2016 12:27 pm
by Gnamaree02
rolson1116 wrote:Bayoutalker wrote:rolson1116 wrote:rolson1116 wrote:Gnamaree02 wrote:rolson1116 wrote:Timeline:
08/15 - Original submission of docs
09/25 - Request for additional documents for a misdemeanor 25 years ago.
09/26 - 11/9 - Mad scramble for said documents from a small town in Nebraska.
11/10 - Uploaded said documents.
01/20 - Called for status and was told it was in background.
02/11 - Impatient and lurking around the Waiting Room.
Seriously? 25year old misdemeanor? Was it a disqualifying one at that?
I was honest on my application and listed the misdemeanor and a felony that was dismissed. I am sure it is the dismissed felony that is giving me fits. I have held a Top Secret clearance in the Army since then and had no problem with that background check.
Got through this morning and spoke with a very nice lady who told me she couldn't understand why I hadn't heard anything. She took my phone # and said she would have the eligibility department give me me a call back.
Did they call you? Never mind I didn't realize you just posted this. Let us know if you hear back please.
I never did get a call back, but as of this morning, the website has changed!!!

congrats rolson!!
Re: "Waiting Room"
Posted: Tue Mar 15, 2016 12:30 pm
by Gnamaree02
TXbanker wrote:I've been lurking but wanted to put my info to help the people who are currently waiting.
Application Started 12-1-16 (paid for lic)
Finger Print: 12-4-16
CHL class: 1-9-16
Emailed App: 1-11-16
RDS Recd Docs: 1-11-16
Website Change: 3-14-16 (could have been the afternoon of 3-11-16 but i only checked in the morning.
LTC in Hand: 3-14-16
Basically, 3-14-16 was the 61st business day of my ordeal.
Sadly my buddy who took the class and did the exact same day of documents as me doesn't have his yet (nor has the website changed)
Hang in there guys.

to you TX!
For me,

Re: "Waiting Room"
Posted: Tue Mar 15, 2016 12:35 pm
by TJ78676
Branden1976 wrote:I need help! I got the confirmation over the phone that all of my stuff had been received in 1-6-16. I've since then have heard nothing back at all not email not nothing. I read on here and guys have definetly been waiting longer than I have. Any help would be appreciated on a number to call or anything. Thanks in advance.
512-424-7293
Re: "Waiting Room"
Posted: Tue Mar 15, 2016 1:22 pm
by Branden1976
Ok I spoke with a lady. She told me all my information was received on 1-13-16. She also said it takes 12weeks to hear something back. Food for thought I guess. I was told 30-60 days at first and now it's 12 weeks. The waiting game continues for me. They better bet I'll be calling again on 4-13-16.
Re: "Waiting Room"
Posted: Tue Mar 15, 2016 2:32 pm
by doombuggy110
Branden1976 wrote:Ok I spoke with a lady. She told me all my information was received on 1-13-16. She also said it takes 12weeks to hear something back. Food for thought I guess. I was told 30-60 days at first and now it's 12 weeks. The waiting game continues for me. They better bet I'll be calling again on 4-13-16.
Honestly, I think they'd be getting way fewer calls and complaints if they said "It'll be 15 weeks" and churned 'em out in 10-12. Better to overestimate and surprise folks than the opposite.
Re: "Waiting Room"
Posted: Tue Mar 15, 2016 3:20 pm
by ifpo238
Online application: Late Dec or early Jan
Prints taken: 1/12
Docs submitted thru website: 1/12
Prints rec'd by DPS: 1/14
RDS email confirming docs rec'd: 1/22
Website change:
LTC in hand:
Those last 2 haven't happened yet. I'm in line with the rest of you...
-j
Re: "Waiting Room"
Posted: Tue Mar 15, 2016 8:34 pm
by DaddyWilson
Just FYI,
Submitted everything online Jan 5, 2016.
Saw website change 3/14/2016. (Could have happened days prior to me checking.)
Got phone confirmation LTC was approved/issued 3/11/2016.

:

Re: "Waiting Room"
Posted: Tue Mar 15, 2016 9:17 pm
by Arbee
Confirmation on Dec 14
Confirmation for additional information Feb 17
Called today and was told it was sent to print this morning Mar 15, allow 14 days to process.
Website has not changed.
Don't know if I believe it.
Re: "Waiting Room"
Posted: Tue Mar 15, 2016 9:57 pm
by William-210
greeting all, long time lurker, first time poster.
wanted to take a moment to share a terrible story.
After the incident in CA (San Bernardino), my father-in-law and i decided now was the time to get our license. we were finally able to get into a class and completed it Tuesday, Dec 29th 2015. At the end of the day, i scanned our files along with the receipts and uploaded them to the website. (that was 78 days ago)
for the past few weeks, i have been checking online to see if there was any status change, but no. i emailed them week before last and still no reply. it was not until today that i finally broke down and called.
"you should be getting a letter in the mail anytime now, you forgot to date your signature form and will need to resubmit.

you can expect the process to be another 8-12 weeks."
i'm only an hour drive from austin, think i can turn this in and just wait in the lobby for them to complete the paperwork? christ, it will be june before i am able to get my chl. that's 6 months!
Re: "Waiting Room"
Posted: Wed Mar 16, 2016 8:48 am
by mparks217
Sent to print!! still probably another 2 weeks out. Confirmation 12/28. I'll update when plastic is finally received.