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Re: "Waiting Room"

Posted: Tue Jun 09, 2009 5:21 pm
by Strick
PBR wrote:Finally -------- woooo hooooo

Well guys/gals after calling and emailing dps several times with nothing but the "still processing" or waiting on background check. I finally called Mario Gallegos, Jr. office and she gave me this number 512-424-5721 which is Ms. Jane Coffey. Talked to her and gave her my info --- she called back about 30 minutes later and said she was putting it in the mail -- next day ups delivered it.

See this is the part that I don't understand. I am at 110 days or more and I just get "BG checks delayed". If the BG checks are delayed then how did she just drop it in the mail for you? I am starting to loose my patients and good humor about the whole process. I should not have to track someone down to get them to show me "special favor" for something they were supposed to do anyway.

Re: "Waiting Room"

Posted: Tue Jun 09, 2009 6:28 pm
by aviator
finally! plastic in hand today.. good luck to yall i had fun reading all the posts.. learned a lot during my wait my 5 month wait :txflag:

Re: "Waiting Room"

Posted: Tue Jun 09, 2009 6:43 pm
by WildBill
aviator wrote:finally! plastic in hand today.. good luck to yall i had fun reading all the posts.. learned a lot during my wait my 5 month wait :txflag:
Congratulations on your plastic. I hope you aren't planning on going away. There's alot more stuff to learn and contribute on the forum.

Re: "Waiting Room"

Posted: Wed Jun 10, 2009 12:17 pm
by robwimb
Application Update.


Harris County

Took CHL Class March 7th 2009

Mailed Application to DPS March 9th 2009

Application received by DPS March 16th 2009

Pin received on March 20th 2009

Processing on April 21st 2009

Letter received missing information June 1st 2009

Mailed back June 2nd 2009

Status back to processing application June 8th 2009

Application Completed ?

Plastic in hand ?

Re: "Waiting Room"

Posted: Sat Jun 13, 2009 9:23 am
by nikonal
I've been waiting for six months now. By the time I get it I'll be too old to use it.

Re: "Waiting Room"

Posted: Sun Jun 14, 2009 8:11 am
by rosebud99
been waiting since march, recieved a letter and 2 fingerprint cards that had to be redone. now i read story in paper that dps says a back log and a overload of applications could boot it up to a6 weeks wait......geesh

Re: "Waiting Room"

Posted: Sun Jun 14, 2009 8:12 am
by rosebud99
sorry should be 16 weeks.....

Re: "Waiting Room"

Posted: Sun Jun 14, 2009 10:23 am
by marfaman
rosebud99 wrote:sorry should be 16 weeks.....

Well, if thats the case, I have another month to go unless they tack on a letter stating I have things missing. I too sent in my application in March (20th), and so far all its been is Application Processing. I'll just keep reading all the good advise on this site, and remember to breath, and stay calm. What else can I do?


Marfaman

Re: "Waiting Room"

Posted: Tue Jun 16, 2009 12:20 pm
by BriN
rosebud99 wrote:sorry should be 16 weeks.....
Passed week 16 on June 4th... still waiting on BC from Harris County. All lame excuses. They could have and SHOULD HAVE addressed the increase in applications a long time ago. They just don't care is all.

Re: "Waiting Room"

Posted: Tue Jun 16, 2009 8:59 pm
by StevenB
Just mailed my paperwork off today! Should have my CHL by end of Sep hopefully!!

Re: "Waiting Room"

Posted: Wed Jun 17, 2009 2:51 am
by PBR
well has anybody tried calling this
512-424-5721 which is Ms. Jane Coffey
She got mine out the same day i called her and i had it the next day.

Re: "Waiting Room"

Posted: Wed Jun 17, 2009 8:42 am
by BriN
PBR wrote:well has anybody tried calling this
512-424-5721 which is Ms. Jane Coffey
She got mine out the same day i called her and i had it the next day.
Haven't called her yet but I did email her on Thursday (no response). I emailed her again on Monday (no response). I guess I will have to pick up the phone and call her.

Re: "Waiting Room"

Posted: Wed Jun 17, 2009 8:50 am
by USA1
BriN wrote:
PBR wrote:well has anybody tried calling this
512-424-5721 which is Ms. Jane Coffey
She got mine out the same day i called her and i had it the next day.
Haven't called her yet but I did email her on Thursday (no response). I emailed her again on Monday (no response). I guess I will have to pick up the phone and call her.
seems that with all the complaints ...she would crack the whip :smash:

Re: "Waiting Room"

Posted: Wed Jun 17, 2009 11:51 am
by BriN
usa1 wrote:seems that with all the complaints ...she would crack the whip :smash:
Yeah, but we are probably talking about a government whip that cost $6,000 and doesn't work anyway. :thumbs2:

So, in addition to two emails, I have now called her and left a message. We will see if she decides to call me back. Can't say I am overly optomistic. :totap:

Re: "Waiting Room"

Posted: Wed Jun 17, 2009 2:58 pm
by Chip
I ran across an interesting posting on the GlockTalk forum (don't own a Glock, I had googled "Montgomery County CHL" and for some reason it was on the results list). This helps explain processing time:
WHen you packet gets to Austin they do a preliminary check thru the TCIC (Texas criminal database). Then they send one set of prints to the DPS ID section and another to the FBI.

The packet is then sent to a Trooper (or other DPS designee) in each county you have lived/worked. That designee goes to the county criminal and civil clerks offices and makes a personal background check. The local Tax offices are personally checked also.

If you have medical indications on your application those are verified also.

Once the designee completes the background the packet is sent back to Austin. Austin must also inquire with the Texas AG and Texas Guaranteed Student Loan Corporation for delinquencies.

Austin also compares the number on your TR100 to the Class Completion list your instructor is required to submit after a class.

It is a complicated and thorough process. With 254 counties in Texas often convictions do not get forwarded to DPS or included in TCIC. The only way to accurately check is to go into each county. (as a PI I never depend solely on state level criminal records when conducting a background investigation)

State law requires that within 90 days after DPS receives your COMPLETED packet that they either issue, deny, or tell you that they need more time. Considering the process and the fact that DPS was not allocated additional manpower to conduct these backgrounds, 90 days is not unreasonable. Those DPS "designees" in each county have their regular jobs to do in addition to the CHL backgrounds.