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Re: DPS Processing Times
Posted: Sat Aug 02, 2008 4:08 pm
by Wrightwing
NEW OR RENEWAL:New (Had TX CHL 2000-2005)
NAME:Wrightwing
DATE A COMPLETE APPLICATION RECEIVED BY DPS: 04/04/2008
DATE LICENSE WAS RECEIVED:07/30/2008
TOTAL NUMBER OF DAYS IN PROCESSING:111
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY:No
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN:No
YOUR CHL NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
YOUR TEXAS DRIVERS LICENSE NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN:NO
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER:Yes as much as you would like.
Re: DPS Processing Times
Posted: Wed Aug 06, 2008 3:17 pm
by sylus27
NEW OR RENEWAL:New
NAME:sylus27
DATE A COMPLETE APPLICATION RECEIVED BY DPS: April 7, 2008
DATE LICENSE WAS RECEIVED:August 1, 2008
TOTAL NUMBER OF DAYS IN PROCESSING:114
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY:No
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN:No
YOUR CHL NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
YOUR TEXAS DRIVERS LICENSE NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN:
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER:Yes, whatever would help
Re: DPS Processing Times
Posted: Fri Aug 08, 2008 2:12 pm
by BigBlueDodge
NEW OR RENEWAL:New
NAME:BigBlueDodge
DATE A COMPLETE APPLICATION RECEIVED BY DPS: May 20th, 2008
DATE LICENSE WAS RECEIVED:August 6, 2008
TOTAL NUMBER OF DAYS IN PROCESSING: 76
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY:No
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN:No
YOUR CHL NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
YOUR TEXAS DRIVERS LICENSE NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN:
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER:Yes
Re: DPS Processing Times
Posted: Wed Aug 13, 2008 3:44 pm
by clamenza
emailed DPS about waiting 152 days for renewal. also left a phone no. was contacted by phone 08/12/08. Phil looked into matter for me. called me back 08/13 said my license would be mailed priority. want to apologize to forum for venting on my last post. needed cheese with my wine.
Re: DPS Processing Times
Posted: Wed Aug 13, 2008 3:48 pm
by lunchbox
clamenza wrote:emailed DPS about waiting 152 days for renewal. also left a phone no. was contacted by phone 08/12/08. Phil looked into matter for me. called me back 08/13 said my license would be mailed priority. want to apologize to forum for venting on my last post. needed cheese with my wine.
152 days thats insane

Re: DPS Processing Times
Posted: Wed Aug 13, 2008 5:43 pm
by Rokyudai
NEW OR RENEWAL: NEW Mailed out 7/4/08
NAME: Rokyudai (wife)
DATE A COMPLETE APPLICATION RECEIVED BY DPS: No clue, but the Money order was cashed on 7/16/08.
DATE LICENSE WAS RECEIVED:
TOTAL NUMBER OF DAYS IN PROCESSING:
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY:Not Yet
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN:Not that we are aware of
Update: My wife received her pin. 13 August 08
Re: DPS Processing Times
Posted: Fri Aug 15, 2008 6:35 am
by clamenza
emailed my state senator about 2 weeks ago regarding my renewal delay. his office contacted DPS and built a fire under them. the senators office called me to let me know my license was mailed. i almost fell over. politicians looking out for the regular guy.
Re: DPS Processing Times
Posted: Fri Aug 15, 2008 6:14 pm
by dockoonce
I just sent an email to the governors office about my chl wait. I am approaching 120 days and have been given a multitude of excuses for why it is taking so long. The last one was that the FBI is taking too long with background checks. I'll probably never get my CHL now. :-)
Re: DPS Processing Times
Posted: Sun Aug 17, 2008 2:13 pm
by glock75
Both my CHL and DL expired on the same day in August this year. I took the CHL renewal class on June 15th and mailed the completed package to DPS a couple of weeks later. I renewed by DL about three weeks ago and was told to expect my DL in about 2 weeks. I received a letter from the DPS yesterday and opened it expecting my DL. I was very surprised and extemely happy when it turned out to be my CHL. Less than 60 days; closer to 45. Maybe the recent changes at DPS are paying off.....or maybe not. I still haven't received my DL, but I am a happy camper just the same!

Re: DPS Processing Times
Posted: Tue Aug 19, 2008 11:17 am
by huggybear
I just got off the phone with the DPS customer service team. My application is still processing.

According to the person that I talked to the average time it is taking for a package to get entered into their system is 30-60 days. This is not included in their processing counter. He then told me that their turn around time is now 120-150 days. So according to what he just told me ... it could take as much as 210 days to get your license
NEW OR RENEWAL:
NEW
NAME:
Huggybear
DATE A COMPLETE APPLICATION RECEIVED BY DPS:
DPS signed for certfied mail: 4/3/08 -- Package entered into Database: 5/8/08
DATE LICENSE WAS RECEIVED:
Still processing
TOTAL NUMBER OF DAYS IN PROCESSING:
104 and counting
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY:
No
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN:
No
Re: DPS Processing Times
Posted: Tue Aug 19, 2008 11:33 am
by lunchbox
i just got mine back in may so at this rate i need to resubmit an application now in order to get my renewal by the time my current one expires

Re: DPS Processing Times
Posted: Tue Aug 19, 2008 4:31 pm
by thebz
NEW OR RENEWAL: NEW
NAME: THEBZ
DATE A COMPLETE APPLICATION RECEIVED BY DPS: APRIL 3, 2008
DATE LICENSE WAS RECEIVED: AUGUST 19, 2008
TOTAL NUMBER OF DAYS IN PROCESSING: 138
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY: YES
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN: NO
YOUR CHL NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
YOUR TEXAS DRIVERS LICENSE NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN:
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER: YES
Re: DPS Processing Times
Posted: Wed Aug 20, 2008 11:12 am
by RugerP345
NEW OR RENEWAL: NEW
NAME: RugerP345
DATE A COMPLETE APPLICATION RECEIVED BY DPS: March 3, 2008
DATE LICENSE WAS RECEIVED: TBD
TOTAL NUMBER OF DAYS IN PROCESSING: 171
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY: YES
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN: NO (FBI rejected prints twice is that my fault?)
YOUR CHL NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
YOUR TEXAS DRIVERS LICENSE NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN: Yes, the standard increace in apps. verbage
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER: YES
Re: DPS Processing Times
Posted: Thu Aug 21, 2008 10:38 am
by texaschl14
NEW OR RENEWAL: New
NAME: Texaschl14
DATE A COMPLETE APPLICATION RECEIVED BY DPS: 6/6/08
DATE LICENSE WAS RECEIVED: 8/21/08
TOTAL NUMBER OF DAYS IN PROCESSING: 74
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY: No
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN:
YOUR CHL NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
YOUR TEXAS DRIVERS LICENSE NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN:
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER: Yes
Re: DPS Processing Times
Posted: Mon Aug 25, 2008 9:48 pm
by edmart001
NEW OR RENEWAL: New
NAME: edmart001
DATE A COMPLETE APPLICATION RECEIVED BY DPS: Not sure. Check cleared my bank on 11-Apr-08
DATE LICENSE WAS RECEIVED: 25-Aug-08
TOTAL NUMBER OF DAYS IN PROCESSING: 145 (or so)
DID YOU RECEIVE A LETTER FROM DPS REGARDING A DELAY: No
DID YOU CAUSE ANY DELAY IN PROCESSING. IF YES, EXPLAIN: No
YOUR CHL NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
YOUR TEXAS DRIVERS LICENSE NUMBER: [DON'T PROVIDE IN THE OPEN FORUM]
IF DPS GAVE YOU A VERBAL EXPLANATION (EXCUSE) FOR ANY DELAY, PLEASE EXPLAIN:
WOULD YOU BE WILLING TO PROVIDE ADDITIONAL INFORMATION LATER: Yes