Re: May Applications
Posted: Fri Aug 08, 2008 11:22 am
This might provide some interesting data. I doubt that it would be very scientific, but it might be interesting to crunch some numbers.
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Thats good for me because i've lived in Nueces all my life.pbwalker wrote:Well, I know for me that Nueces County was 6 days and Bexar County is going on 4 weeks... :(
kidder014 wrote:
Well, I know for me that Nueces County was 6 days and Bexar County is going on 4 weeks... :(
I will let you guys know if I get anything besides a canned response.I applied for my Concealed Handgun License online on May 9th, 2008. I completed my class and mailed in the proper documentation on May 29th. I was able to check the status of my application online and DPS did not even start processing my application until July 14th. I called DPS about two weeks ago to check the status and was told that my background checks were completed and it shouldn't be much longer. Eager to receive my license, I called again today to see if I was making any progress. Today I was told that they are still waiting for my background checks to come back. Every time I call I get a different story. Today DPS told me that most applications are being processed in anywhere from 120-150 days. This is unacceptable when there is a 60 day statute on the books. If I am late on my vehicle registration or inspection I get a fine. I expect more for my tax dollars and my vote. I would appreciate any help you can provide to me in this matter.
I'm not sure why you are checking the site. I had my plastic in hand and the site still said "Processing Application". It only changed to "Application Complete" one date after I had physically received my license. Checking that status site will only make you more frustrated. It is not accurate. Your best best is to call in for most up to date status. Remember, be polite. The people at DPS aren't purposely trying to hijack your application. If the person answering the phone can't provide you with the information, politely ask to speak with a manager. I find that they will be more willing to help you if you aren't attacking/insulting/being aggressive to them.wickedchimp wrote:Ive been checking the status of my app online and it hasnt changed from processing application yet.
@ Wicked - Checked my status online today and it read, "Application Completed - license issued or certificate active". Comes out to about 71 days from DPS receiving it till the time I went active.artificialgrey wrote:Wicked, keep us posted if you don't mind - I have almost the exact timeline as you
I understand what you are saying but the point is that the website SHOULD be up to date...Our tax dollars pay for it.BigBlueDodge wrote:I'm not sure why you are checking the site. I had my plastic in hand and the site still said "Processing Application". It only changed to "Application Complete" one date after I had physically received my license. Checking that status site will only make you more frustrated. It is not accurate. Your best best is to call in for most up to date status. Remember, be polite. The people at DPS aren't purposely trying to hijack your application. If the person answering the phone can't provide you with the information, politely ask to speak with a manager. I find that they will be more willing to help you if you aren't attacking/insulting/being aggressive to them.wickedchimp wrote:Ive been checking the status of my app online and it hasnt changed from processing application yet.
Congrats!! I just checked mine and Im still stuck on processing.artificialgrey wrote:@ Wicked - Checked my status online today and it read, "Application Completed - license issued or certificate active". Comes out to about 71 days from DPS receiving it till the time I went active.artificialgrey wrote:Wicked, keep us posted if you don't mind - I have almost the exact timeline as you
Also got a response from the State Reps office...more of a blow off I suppose..Thank you for taking the time to contact the Office of the Governor. I am asking Colonel Thomas Davis, Director of the Texas Department of Public Safety, for his staff’s assistance in reviewing and responding both to you and this office on the information shared.Please let us know whenever we may be of service in the future.
Sincerely,
Dede Keith
Constituent Communication Division
Office of the Governor
I understand your frustration, however, at this point in time there are so many people are applying for their license that the limited staff can't keep up. They have hired additional (limited) staff but they have to be trained. It wouldn't be wise to hire too many additional staff because about that time, applications would drop off (as they do ebb and flow) then the agency would be in the position of letting people go.
Please, be patient (as I personally had to do when I applied) and I am sure the license will arrive. It's a great sign that people want to obtain their CHL's ; however, that is really taxing the system.
Thanks for contacting our office. Sorry I couldn't offer a faster solution to your situation.
Katherine Carrington
District Director/Constituent Services
Office of State Representative Burt Solomons