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Re: May Applications

Posted: Fri Aug 08, 2008 11:22 am
by KC5AV
This might provide some interesting data. I doubt that it would be very scientific, but it might be interesting to crunch some numbers.

Re: May Applications

Posted: Fri Aug 08, 2008 2:47 pm
by Bones444
pbwalker wrote:Well, I know for me that Nueces County was 6 days and Bexar County is going on 4 weeks... :(
Thats good for me because i've lived in Nueces all my life.

Re: May Applications

Posted: Fri Aug 08, 2008 5:40 pm
by ericsu19
Kaufman county has been over 60 days

Re: May Applications

Posted: Fri Aug 08, 2008 5:41 pm
by ericsu19
An is comming up on 90 next week

Re: May Applications

Posted: Sat Aug 09, 2008 11:35 am
by RichardJ
kidder014 wrote:
Well, I know for me that Nueces County was 6 days and Bexar County is going on 4 weeks... :(

I have only lived in Bexar county since I moved here in 1991, sad for me.....

Re: May Applications

Posted: Mon Aug 11, 2008 9:39 am
by roff
anyone from may that still has "Packet Mailed to Applicant"?

Re: May Applications

Posted: Tue Aug 12, 2008 12:15 pm
by wickedchimp
Ok...now I feel like Im getting the run around. I called about two weeks ago and was told that my background checks were all finished and everything looked good. Ive been checking the status of my app online and it hasnt changed from processing application yet. I called today and spoke with a guy who told me that they were still waiting on my background checks to come back... I asked him what background checks they are still waiting on? He then responded with the nonsense answer of "we are still just waiting on information". Time to write my rep I guess...

Re: May Applications

Posted: Tue Aug 12, 2008 12:56 pm
by artificialgrey
Wicked, keep us posted if you don't mind - I have almost the exact timeline as you

Re: May Applications

Posted: Tue Aug 12, 2008 1:23 pm
by wickedchimp
I emailed Rick Perry and my Texas Representative Burt Solomons today with the following information:
I applied for my Concealed Handgun License online on May 9th, 2008. I completed my class and mailed in the proper documentation on May 29th. I was able to check the status of my application online and DPS did not even start processing my application until July 14th. I called DPS about two weeks ago to check the status and was told that my background checks were completed and it shouldn't be much longer. Eager to receive my license, I called again today to see if I was making any progress. Today I was told that they are still waiting for my background checks to come back. Every time I call I get a different story. Today DPS told me that most applications are being processed in anywhere from 120-150 days. This is unacceptable when there is a 60 day statute on the books. If I am late on my vehicle registration or inspection I get a fine. I expect more for my tax dollars and my vote. I would appreciate any help you can provide to me in this matter.
I will let you guys know if I get anything besides a canned response.

Re: May Applications

Posted: Tue Aug 12, 2008 2:49 pm
by BigBlueDodge
wickedchimp wrote:Ive been checking the status of my app online and it hasnt changed from processing application yet.
I'm not sure why you are checking the site. I had my plastic in hand and the site still said "Processing Application". It only changed to "Application Complete" one date after I had physically received my license. Checking that status site will only make you more frustrated. It is not accurate. Your best best is to call in for most up to date status. Remember, be polite. The people at DPS aren't purposely trying to hijack your application. If the person answering the phone can't provide you with the information, politely ask to speak with a manager. I find that they will be more willing to help you if you aren't attacking/insulting/being aggressive to them.

No More Waiting

Posted: Tue Aug 12, 2008 4:18 pm
by jlewis240
As of this morning, I checked my status online and it said Aplication complete! Now all I have to do is wait for the plastic. :thewave :cheers2: :fire :anamatedbanana :woohoo

Re: May Applications

Posted: Tue Aug 12, 2008 4:44 pm
by toddlinder
I am new to the waiting room, but hope to be close to completion. Here are significant events as of today 4/12:
- my application sat around DPS for some time before someone picked it up (I was scared to ask how long it sat)
- my fingerprints came back with no problems
- waiting on background checks
- 4/12 my background checks are completed and I just need "final processing" but the DPS guy (who was very nice and helpful) said that he would not hazard a guess to how long that would take.

My biggest question right now "Is this accurate information?" based on the previous couple of posts. We'll see.

Re: May Applications

Posted: Tue Aug 12, 2008 9:47 pm
by ruger
Just thought i would let ya'll know that DPS received my application on May 9th. I got my plastic in the mail on August 2nd. I think that is a total of 83 days which is much sooner than expected.

Re: May Applications

Posted: Wed Aug 13, 2008 11:56 am
by artificialgrey
artificialgrey wrote:Wicked, keep us posted if you don't mind - I have almost the exact timeline as you
@ Wicked - Checked my status online today and it read, "Application Completed - license issued or certificate active". Comes out to about 71 days from DPS receiving it till the time I went active.

Re: May Applications

Posted: Wed Aug 13, 2008 1:56 pm
by wickedchimp
BigBlueDodge wrote:
wickedchimp wrote:Ive been checking the status of my app online and it hasnt changed from processing application yet.
I'm not sure why you are checking the site. I had my plastic in hand and the site still said "Processing Application". It only changed to "Application Complete" one date after I had physically received my license. Checking that status site will only make you more frustrated. It is not accurate. Your best best is to call in for most up to date status. Remember, be polite. The people at DPS aren't purposely trying to hijack your application. If the person answering the phone can't provide you with the information, politely ask to speak with a manager. I find that they will be more willing to help you if you aren't attacking/insulting/being aggressive to them.
I understand what you are saying but the point is that the website SHOULD be up to date...Our tax dollars pay for it.
artificialgrey wrote:
artificialgrey wrote:Wicked, keep us posted if you don't mind - I have almost the exact timeline as you
@ Wicked - Checked my status online today and it read, "Application Completed - license issued or certificate active". Comes out to about 71 days from DPS receiving it till the time I went active.
Congrats!! I just checked mine and Im still stuck on processing.

I got a response from Rick Perry's office today.
Thank you for taking the time to contact the Office of the Governor. I am asking Colonel Thomas Davis, Director of the Texas Department of Public Safety, for his staff’s assistance in reviewing and responding both to you and this office on the information shared.Please let us know whenever we may be of service in the future.

Sincerely,
Dede Keith
Constituent Communication Division
Office of the Governor
Also got a response from the State Reps office...more of a blow off I suppose..
I understand your frustration, however, at this point in time there are so many people are applying for their license that the limited staff can't keep up. They have hired additional (limited) staff but they have to be trained. It wouldn't be wise to hire too many additional staff because about that time, applications would drop off (as they do ebb and flow) then the agency would be in the position of letting people go.

Please, be patient (as I personally had to do when I applied) and I am sure the license will arrive. It's a great sign that people want to obtain their CHL's ; however, that is really taxing the system.

Thanks for contacting our office. Sorry I couldn't offer a faster solution to your situation.
Katherine Carrington
District Director/Constituent Services
Office of State Representative Burt Solomons