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DPS processing at its best!!
Posted: Thu Nov 20, 2008 4:23 pm
by peon
A coworker recieved a letter today stating that the picture must be signed by himself and the person taking the finger prints. The problem is that it was not his picture!

In the same envelope he also recieved a letter stating the class portion must be completed before sending in the application. The problem there is that letter was addressed to someone else!

How in the world could they screw up twice in one letter? Doesn't this make everyone feel better about the job they are doing?

Re: DPS processing at its best!!
Posted: Thu Nov 20, 2008 6:26 pm
by nils
It makes me glad that I already have mine.....what a gigantic mess...

Re: DPS processing at its best!!
Posted: Thu Nov 20, 2008 7:03 pm
by shootthesheet
DPS or instructor? If it isn't sent in correctly the DPS has problems. Someone messed up but I won't assume it was DPS.
Re: DPS processing at its best!!
Posted: Thu Nov 20, 2008 8:58 pm
by AEA
When I got my first CHL, DPS sent it to someone else (behind the someone else's license in the same envelope).
I had to wait (and hope) that the "someone else" would return it to DPS (which they did) and I got it a week or so later. If the someone else had not returned it, I was already informed that I would have to wait 60 Days for a re-issue!
So, they do in fact make crazy mistakes!

Re: DPS processing at its best!!
Posted: Thu Nov 20, 2008 10:46 pm
by Oldgringo
nils wrote:It makes me glad that I already have mine.....what a gigantic mess...


Me too.
Re: DPS processing at its best!!
Posted: Thu Nov 20, 2008 10:47 pm
by longhorn_92
Oldgringo wrote:nils wrote:It makes me glad that I already have mine.....what a gigantic mess...


Me too.
Me Three...
Re: DPS processing at its best!!
Posted: Sat Nov 22, 2008 8:10 pm
by waterpump1
Oldgringo wrote:nils wrote:It makes me glad that I already have mine.....what a gigantic mess...


Me too.

Me three!!!
Re: DPS processing at its best!!
Posted: Tue Nov 25, 2008 5:56 pm
by Skiprr
Not sure where else to post this, so here ya go...
DPS Criminal Database Has Incomplete Records
The Associated Press
Nov. 25, 2008, 11:10AM
FORT WORTH, Texas — Several Texas criminal cases were never reported to the state's criminal database used by the public for background screening, an analysis concludes.
Fort Worth-based Imperative Information Group, a screening company, looked at 562 cases for offenses that ranged from theft by check to capital murder. All were known to have ended with a conviction or "deferred adjudication," similar to probation.
Its study, conducted in October, found the Department of Public Safety database did not have records on 36 percent of the 562 cases, the Fort Worth Star-Telegram reported Tuesday. In three instances, the cases were not reported to the database even though the defendants were sentenced to death.
State licensing agencies, employers, youth sports leagues, churches and others rely on the database to screen prospective employees, customers and volunteers. The missing records stem from human error and lax reporting from law enforcement agencies, courts and district attorneys, the newspaper reported.
"We know that the data is not very reliable," said Mike Coffey, president of Imperative. "There's a false sense of security that this criminal background check is going to be effective."
The public database includes only cases that have ended in a conviction or deferred adjudication. Government agencies and certain types of employers, such as nursing homes, are allowed to access information on arrests and open cases, but they often look only for convictions, Coffey said.
DPS acknowledged the problem isn't new and blamed inconsistent reporting. Some counties report as little as 17 percent of convictions to DPS, said agency spokeswoman Tela Mange.
"It's been going on for a number of years," she said. "There's nothing we can do to force them to fix that problem."
The unreported criminal cases discovered in the study involved at least three Texas death row inmates: Stephen Dale Barbee, convicted of killing his former girlfriend and her seven-year-old son; Edward Lee Busby, Jr., convicted of killing a retired Texas Christian University professor; and Noah Espada, convicted of killing his former boss.
"Some counties report as little as 17 percent of convictions to DPS, said agency spokeswoman Tela Mange."
Wow.
Re: DPS processing at its best!!
Posted: Wed Nov 26, 2008 3:36 am
by asleepatthereel
Our tax dollars at work.
