oohrah wrote:Wanted to close the loop on my experience, in case anyone needs to do this and is concerned.
Used a Fedex box, affixed the label provided by the OEM, and took it to the counter. The label actually had the name of the OEM on it. I told the clerk it was a firearm, and she said "I bet it's a <insert OEM name>, we have a couple of those going out today." And that was it.
I tracked the package, it did not go overnight, so must not be the law as some have suggested. Dropped off on Friday afternoon, and not delivered until Tuesday. Last night (Thursday) I got an email that my return package was in the Fedex system, with delivery scheduled for Monday, and an adult signature required.
This is my first experience wirth anything like this and couldn't have gone smoother. Nice to know. When I get my gun back, I'll post about the repair experience.
yup shipping to the manufacturer is super easy (if you have a hub near by). Thankfully a fedex hub is right near my work so it took about 10min to ship out, clerked scanned it in gave me a receipt that was it.
I asked springfield if i had to do anything special before i sent it and they said no just put the label on and take it to a hub, had it back at my doorstep a week later (signature required)