Moderator: carlson1
Glad everything worked out well.Superman wrote:Quick update...
I got off the phone with their customer service today (after them not returning my calls from last week), and they are sending me UPS slip to simply mail it back for a full refund. I'm good with that outcome. I was nice on the phone and they were apologetic and accommodating. Never had to escalate it to the point of disputing the charge and all that (thankfully).
Now to go to my local sporting goods store to buy the same thing at nearly half the price they charged me
Are you planning to wait until your charge is refunded before sending the ammo?Superman wrote:Quick update...
I got off the phone with their customer service today (after them not returning my calls from last week), and they are sending me UPS slip to simply mail it back for a full refund. I'm good with that outcome. I was nice on the phone and they were apologetic and accommodating. Never had to escalate it to the point of disputing the charge and all that (thankfully).
Now to go to my local sporting goods store to buy the same thing at nearly half the price they charged me
No, they said they will refund when it arrives back to them. I'd prefer my money back sooner obviously, but I'm fine with that. There's enough paper trail that I can still dispute the charge if I need to.MasterOfNone wrote:Are you planning to wait until your charge is refunded before sending the ammo?
