I agree the best strategy is to ignore the email and not respond.
I have seen many of the same posts on social media and try to ignore them as well.
I have found that most of those who agree or "like" a particular post don't have a clue about the facts.
I doubt that the person who sent the email will stop doing business at your wife's store if she does not post anti-carry signs.
But if she does, there really isn't anything that you can do about it, except continue business as usual.
Any email response she sends will be posted on the nut-jobs' websites. If she appears in person, I'd tell her that she follows Texas law on all issues, including firearms. I'd also point out that posting "no gun" signs tells hijackers that the store is an easy target and this could get your wife and her employees killed.
The Wall wrote:I would tell her to get a life, and not to worry about how I run my business.
Your customer service is superior to mine. Would you respond the same way if someone asked you to take down a sign in your store?
The issue with polarizing issues is that they are well, polarizing... Two sides, both feel passionately. It's bad that private businesses get stuck in the middle.
The irony is, by this time next year it'll all be forgotten and the organizers will have a new agenda and many of these (30.06) signs will quietly come down and nobody will notice.
The Wall wrote:I would tell her to get a life, and not to worry about how I run my business.
Your customer service is superior to mine. Would you respond the same way if someone asked you to take down a sign in your store?
The issue with polarizing issues is that they are well, polarizing... Two sides, both feel passionately. It's bad that private businesses get stuck in the middle.
It would depend on the sign....I might consider it a helpful suggestion...or I might not. It's easy for me to say so because I don't run a business, but if I didn't consider it helpful, and it was done in the spirit of the request described by the OP I would invite them to take their business elsewhere.
That said, my father did run a business when I was in high school and I used to work there.....a small grocery store that also sold ammo. His philosophy was essentially that the customer is always right (within rational limits of course) and he bent over backwards to be accommodating. However, if, for instance, someone had asked him to stop selling ammo to all those evil gun owners he would have shown them the door without hesitation, regardless of how good a customer they were.
Last edited by VMI77 on Tue Jan 05, 2016 3:21 pm, edited 1 time in total.
"Journalism, n. A job for people who flunked out of STEM courses, enjoy making up stories, and have no detectable integrity or morals."
Charles L. Cotton wrote: I'd also point out that posting "no gun" signs tells hijackers that the store is an easy target and this could get your wife and her employees killed.
Chas.
This ^^^^^^
"Journalism, n. A job for people who flunked out of STEM courses, enjoy making up stories, and have no detectable integrity or morals."
I know I'm late jumping in here, but I think she made a good choice. I had a big discussion with friends the other day about businesses that post 30.07 signs but not 30.06. I support capitalism and the right for business owners to make their own decisions on how to run their businesses as much as I support an individuals right to shop where they please. I obviously would be much more inclined to shop at a business that is pro-2a vs. a business that is not pro-2a. However I know that businesses are set in place to make money and to appeal to the majority. I think that hassling business owners that post 30.07 is unreasonable and will only cause problems for ourselves. When posting 30.07 a business compromises between our group and anti gun groups, however in the long run we still win. They are not banning guns themselves however they are pleasing the other side by asking us to keep them concealed, and I just don't think that is too much for a business to ask from us.
Jim Beaux wrote:Keep in mind any response from your wife will be shared on the net. I would ignore, because as time goes on emotions & interests will fade
I'm also in the camp of those who would avoid providing a written response. I'd also forget about trying to change the customer's mind. For every statistic available regarding how law-abiding LTC holders are, the customer can probably find one she likes better whether it's true or not. Providing information to challenge her position will undoubtedly be felt as a rebuke, and possibly just start an argument.
I'd maintain a neutral position as much as possible, as some others have suggested.
This isn't personal, it's business.
A man can never have too much red wine, too many books, or too much ammunition. — Rudyard Kipling
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My wife put this on her business door a couple of years ago. She initially lost 2 customers because of it. Funny thing is, both have now come back to her. Service and price won out :)
My guess is that in the absence of a reply, next will be a personal discussion upon this person's next visit to the store...may even with some of the customer's activist buddies.