Your application was received on 04/23/2008. At this time we are awaiting the completion of the background investigation. Thank you for your continued patience
Simone
Customer Service I
Texas Department of Public Safety
Austin, Texas 78773
512-424-2934
1-800-224-5744
At least I know someone is working on it. I don't understand the process, it has taken from 4/23/08 until now for someone to start the background check. Where has my paperwork been since 4/23/08.
Took class: 4/12/2008
Electronic Fingerprints taken: 4/15/2008
Mail application: 4/16/2008
DPS received: 4/19/2008 (they say it was 4/23)
Processing Application: 5/7/2008
Status unchanged as of 6/24/2008
7/15/08 - Application Completed - license issued or certificate active
7/25/08 - PLASTIC IN HAND
Unfortunately thats a "canned" response. I think we've all gotten the same one in the last couple of months. Simone will say almost anything to get someone off of the phone, or stop them from E-Mailing.. Pull up a chair, have a adult beverage (responsibly) kick up your feet and relax, were all on the same sinking ship......
(Check out my timeline it isnt pretty either.)
06 April 08: Class completed.
07 April 08: Paperwork sent.
11 April 08: Packet opened/ check cashed by DPS.
( 107 days License in hand!!)
